Alain Afflelou
Alain Afflelou is an optician on Carrer de Colom 18 in Palma de Mallorca. The shop carries out in-store eye checks and has repaired glasses on the spot in 10 minutes; several orders for new spectacles or contact lenses were ready in about 2 weeks, while one lens delivery arrived very quickly. Staff also help with progressive lenses, existing frames and missing parts. Appointments are used for eye tests, and financing is available.
Frequently Asked Questions
Do I need an appointment for an eye test or check-up at Alain Afflelou?
Reviews mention that Alain Afflelou offers eye tests and check-ups in store. One customer reported a booking being cancelled 30 minutes before the scheduled time, so it is sensible to confirm your appointment in advance. The branch is on Calle Colom 18 in Palma.
How quickly are glasses repairs handled at Alain Afflelou?
Several reviews mention fast repairs and adjustments. One customer said a glasses repair was completed on the spot in 10 minutes, and others refer to same-day fixes for small issues. For simple adjustments, a short visit to the Calle Colom 18 branch in Palma may be enough.
How long does it take for new glasses or contact lenses to be delivered?
Reviews say contact lenses arrived very quickly, while several customers mentioned glasses being ready in about two weeks. The exact timing depends on the frame, lenses and stock availability. If you need them by a specific date, it is worth checking directly with Alain Afflelou in Palma.
Does Alain Afflelou also help with repairs or parts for glasses not bought there?
Yes, reviews mention support for difficult cases, including fitting lenses into an existing frame and finding discontinued parts. That can be useful if you only need a clip, temple or other single component replaced. It is best to ask directly at the Calle Colom 18 branch in Palma.
Does Alain Afflelou advise on frames, lenses and contact lenses?
Yes, customers mention detailed advice when choosing frames, lenses and contact lenses. Several reviews say the team takes time to explain options clearly, including progressive lenses and sunglasses. That makes the Palma branch a useful point of contact if you want to compare different solutions.
Does Alain Afflelou also serve children and families?
Yes, reviews mention service for both children and older family members. One customer reported visiting with a 5-year-old child, and another mentioned an audiology test for an elderly mother. This suggests the Palma branch handles a range of age groups.
Where exactly is Alain Afflelou in Palma and how can I contact them?
Alain Afflelou is located at Calle Colom 18, 07001 Palma de Mallorca. The shop website is available via afflelou.es/opticas/palma-de-mallorca/afflelou-c-colom-18-07001, and the phone number is +34 971 71 01 80. The branch currently shows a Google rating of 4.9 from 177 reviews.
What extra services or benefits are mentioned in the reviews?
Reviews mention a few practical extras, including two clips given as a gift with one purchase, interest-free financing, and quick help after the sale. Customers also note that staff take time to explain options and answer questions in detail. These details can vary by product and promotion, so it is worth asking Alain Afflelou directly.
Reviews
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Location
Carrer de Colom, 18, 07001 Palma
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