Allianz Seguros - Agencia Gestio Felanitx S.L.
Allianz Seguros - Agencia Gestio Felanitx S.L. is an insurance agency in Felanitx, at Carrer d'en Guillem Timoner, 7. It handles new policies, renewals, policy changes and claims; one comprehensive policy was changed from a €300 excess to €600, and one car insurance contract was arranged quickly. The office closes in the afternoons, and some matters can be dealt with by WhatsApp.
Frequently Asked Questions
How quickly are insurance matters handled at Allianz Seguros - Agencia Gestio Felanitx S.L.?
Several customers mention short processing times, including for new policies and policy changes. One claim was resolved within a few days, and another review describes a quick car insurance setup. The agency has a Google rating of 4.8 from 137 reviews. For straightforward requests, phone or WhatsApp contact may be enough.
Can I contact Allianz Seguros - Agencia Gestio Felanitx S.L. by WhatsApp or phone?
Yes, reviews show that some matters have been handled via WhatsApp. Customers also mention phone contact, especially for questions or smaller policy changes. The agency is based in Felanitx and offers both in-person and remote contact options. For more complex cases, an on-site visit may be useful.
Does the agency have fixed opening hours and is it closed in the afternoon?
According to customer feedback, the office is closed in the afternoons. If you plan to visit in person, it is best to go in the morning. The current opening times and contact details are listed on the Allianz Seguros - Agencia Gestio Felanitx S.L. website. Checking before you travel can save an unnecessary trip.
What types of insurance services and changes are handled there?
According to the website and reviews, the agency helps with a range of insurance services, including new policies, policy changes, renewals and claims. One customer reported changing a comprehensive policy from a €300 excess to a €600 excess. Follow-up after an incident is also mentioned in reviews. This means the office covers several standard insurance tasks.
How are claims handled at Allianz Seguros - Agencia Gestio Felanitx S.L.?
Reviews mention prompt claims handling and active follow-up. One case was resolved in just a few days, and several customers note that the agency keeps pushing the insurer for updates. A review also says that July and August holiday periods can slow things down. For questions, phone or WhatsApp contact is possible.
Is in-person advice available and are the steps explained clearly?
Yes, customers describe the advice as personal and the process as clearly explained. Several reviews say staff go through the steps one by one and present the options in a straightforward way. The Felanitx office is also described as modern and functionally fitted out. For a smooth visit, it helps to bring your documents with you.
How accessible is Allianz Seguros - Agencia Gestio Felanitx S.L. for returning customers?
Several reviews mention long-term relationships, including customers who have been with the agency for over 10 years and others with several policies there for many years. Direct access to staff is also mentioned frequently. The agency has 137 Google reviews and an average rating of 4.8. For repeat matters, having a regular contact person can be useful.
Reviews
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Location
Carrer d'en Guillem Timoner, 7, 07200 Felanitx
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