Amazon Counter

Name: Amazon Counter
Address: C/ de ses Rafaletes, 1, Palma, Baleares, 07015, ES

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Amazon Counter in Palma is a staffed parcel collection point where team members hand over your Amazon orders directly.

How Amazon Counter works

Unlike an Amazon Locker — a self-service kiosk where you collect your parcel using a code or the app — an Amazon Counter is a collection point at a retail partner with staff on hand. A team member passes your parcel directly to you; all you need is your collection code.

Location in the Ponent neighbourhood

You'll find the Counter at Carrer de ses Rafaletes 1 in the Ponent neighbourhood of Palma.

Opening Hours

Open now— Closes at 20:00

Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 11:00–20:00
Sunday: Closed

Opening hours according to Google, as of 15/09/2026

Frequently Asked Questions

What is the difference between an Amazon Counter and an Amazon Locker?

An Amazon Locker is a self-service kiosk — you collect your parcel using a code or the app, without speaking to anyone. At an Amazon Counter, a member of staff at the partner shop hands your parcel over to you in person.

How do I find the Amazon Counter on Carrer de ses Rafaletes?

The exact address is Carrer de ses Rafaletes 1, Ponent neighbourhood, 07015 Palma. You can also add the location directly as a delivery address via the Amazon app or the Amazon website.

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Location

C/ de ses Rafaletes, 1, 07015 Palma

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