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Description

Amazon Counter is a staffed parcel collection point in Palma where a member of staff at the partner business receives and hands over your Amazon orders in person.

How Amazon Counter works

Unlike an Amazon Locker — a self-service kiosk where you collect your parcel independently using a code or the app — an Amazon Counter is a staffed collection point: a member of staff on site hands your parcel to you directly. Simply select the Counter as your delivery address when placing an order on Amazon, then pop in to collect at your convenience.

Where to find the collection point

The Amazon Counter is located in the Nord neighbourhood of Palma, at Carrer de Francesc Suau 11.

Facilities & services

Accessibility
Entrance

Opening Hours

Open now— Closes at 24:00
Monday
10:00–24:00
Tuesday
10:00–24:00
Wednesday
10:00–24:00
Thursday
10:00–24:00
Friday
10:00–24:00
Saturday
10:00–24:00
Sunday
11:00–24:00

Opening hours according to Google, as of 15/09/2026

Frequently Asked Questions

What is the difference between an Amazon Locker and an Amazon Counter?
An Amazon Locker is a self-service kiosk where you collect your parcel using a code or the Amazon app, with no staff interaction required. An Amazon Counter is a staffed collection point where a member of staff hands your parcel to you personally.
How do I set this Counter as my delivery address?
When placing your order on Amazon.es, search for the Counter as a collection point — you can find the address Carrer de Francesc Suau 11 in the Nord neighbourhood of Palma via Amazon's collection point search and save it directly as your delivery address.

Reviews

Google

Location

Map data © OpenStreetMap contributors
Carrer de Francesc Suau, 11, 07010 Palma
Open in Google Maps

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