Amazon Counter

Name: Amazon Counter
Address: BARTOMEV, Carrer de Bartomeu Sureda i Miserol, 3, LOCAL 2, Palma, Baleares, 07013, ES

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Amazon Counter is a staffed parcel collection point in the Ponent neighbourhood of Palma, where you can pick up your Amazon orders in person.

How Amazon Counter works

An Amazon Counter isn't a self-service locker — it's a staffed collection point where a member of staff hands your parcel directly to you. Simply select the Counter as your delivery address when placing an order on amazon.es, add it to your address book, and collect your parcel using the relevant code or the Amazon app.

Where to find the Counter

The collection point is located at the BARTOMEV drop-in, Carrer de Bartomeu Sureda i Miserol 3, Local 2, in the Ponent neighbourhood of Palma.

Opening Hours

Closed now— Opens at 08:30

Monday: 08:30–13:30, 17:00–19:00
Tuesday: 08:30–13:30, 17:00–19:00
Wednesday: 08:30–13:30, 17:00–19:00
Thursday: 08:30–13:30, 17:00–19:00
Friday: 08:30–13:30, 17:00–19:00
Saturday: 09:00–14:00
Sunday: 09:00–13:00

Opening hours according to Google, as of 15/09/2026

Frequently Asked Questions

What is the difference between an Amazon Counter and an Amazon Locker?

At an Amazon Counter, a member of staff hands your parcel to you directly. An Amazon Locker, on the other hand, is a self-service unit where you retrieve your parcel without any staff interaction, using a code or the app.

How do I add this Counter as a delivery address?

You can add the location directly to your address book via amazon.es and select it as your delivery destination the next time you place an order.

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Location

BARTOMEV, Carrer de Bartomeu Sureda i Miserol, 3, LOCAL 2, 07013 Palma

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Controller: Mallorca.com; full contact details are provided in the privacy policy.

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