Amazon Counter

Name: Amazon Counter
Address: C/ del General Riera, 30, Palma, Baleares, 07003, ES

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Amazon Counter is a staffed parcel collection point in Palma, where a member of staff receives and hands over your Amazon parcels directly.

How Amazon Counter works

Unlike an Amazon Locker — a fully automated self-service kiosk — an Amazon Counter is a staffed collection point inside a partner shop. That means a member of staff hands your parcel to you in person, rather than you retrieving it yourself from a locker compartment. All you need is your collection code or the Amazon app.

Location & surroundings

The collection point is located at Carrer del General Riera 30 in the Nord district of Palma, postcode 07003.

Opening Hours

Open now— Closes at 21:00

Monday: 11:00–21:00
Tuesday: 11:00–21:00
Wednesday: 11:00–21:00
Thursday: 11:00–21:00
Friday: 11:00–21:00
Saturday: 11:00–21:00
Sunday: Closed

Opening hours according to Google, as of 15/09/2026

Frequently Asked Questions

What is the difference between an Amazon Counter and an Amazon Locker?

An Amazon Locker is a fully automated self-service kiosk where you collect your parcel yourself using a code or the app. At an Amazon Counter, a member of staff at the partner shop hands your parcel to you in person.

How do I collect my parcel from an Amazon Counter?

You'll need the collection code that Amazon sends you once your parcel has been delivered, or the Amazon app. Simply show the code to the member of staff, who will then hand your parcel over to you.

Reviews

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Location

C/ del General Riera, 30, 07003 Palma

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Transparency notice— Where does this listing's data come from?

Data source: Publicly accessible sources, particularly company websites and Google Business Profiles.
Purpose: Providing a public business directory and matching suitable customer requests.
Controller: Mallorca.com; full contact details are provided in the privacy policy.

The policy also explains the processing and your rights.

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