Anke Sevenster PALMA
Anke Sevenster PALMA is an insurance office in Palma, on Pg. de Mallorca, 36. It handles car, health, home, motorcycle, life and supplementary cover; one car policy was arranged within 1 day after a transfer from Germany, and an email enquiry was answered within 1 day. Claims and authorisations are also processed remotely, including support after water damage or for medical paperwork. An in-person visit is not always required.
Frequently Asked Questions
What types of insurance does Anke Sevenster PALMA offer?
Anke Sevenster PALMA operates as an AXA agency in Palma and offers a range of insurance products. The official website lists health insurance, dental insurance, accident insurance, travel assistance, pet health insurance and hospitalisation cover. It also states that personal advice is available for private and business needs.
Can I contact Anke Sevenster PALMA by phone or email?
Yes. The office can be reached by phone at +34 971 71 62 60, and the official website also lists a contact number of +34 971 71 00 00. Customer reviews frequently mention that email and phone enquiries are handled quickly, with several replies reported within 1 day.
Which languages are spoken at Anke Sevenster PALMA?
Customer reviews frequently mention German-speaking support at Anke Sevenster PALMA. They also refer to help in English and Dutch. This can be useful for policy changes, claims and general insurance questions, especially if you prefer to handle matters in one of those languages.
How quickly are enquiries and policy changes handled?
According to customer reviews, many requests at Anke Sevenster PALMA are handled quickly. One reviewer says an email was answered within 1 day, and another reports that a car was insured within a day after transfer from Germany. For urgent matters, customers often mention processing by phone or email.
Can I manage my insurance remotely?
Yes. Many customers report that Anke Sevenster PALMA handles matters by email and phone. Reviews also mention that only 1 in-person appointment was needed in some cases, while others were completed without a visit. This is useful for policies, claims and documents that can be sent digitally.
How are claims handled at Anke Sevenster PALMA?
Reviews mention several concrete examples: one water-damage call was followed by a plumber arriving from Palma within 45 minutes, and another customer reports a callback after the claim was filed. One review states that a claim decision took 7 days. For medical cases, support with authorisations and paperwork is also mentioned.
What information is available about health insurance and billing?
The official website lists health insurance as a key area, alongside dental, accident and hospitalisation cover. Reviews mention that both direct payment and reimbursement worked with non-contracted doctors, including at Porto Pi Specialist Centre and Clínica Rotger. One customer also reported a premium increase from €280 to €480 in 2024.
Where is Anke Sevenster PALMA located and are there other offices?
Anke Sevenster PALMA is based in Palma, Baleares. The official website states that there are 3 customer service offices: Palma, Santa Ponsa and Llucmajor. For the exact address and any appointment details, it is best to check the website or call +34 971 71 62 60.
Reviews
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Location
Pg. de Mallorca, 36, 07012 Palma
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