Atención Comercial y al Cliente. Delegación ASISA Seguros Palma de Mallorca
Atención Comercial y al Cliente. Delegación ASISA Seguros Palma de Mallorca is an insurance office in Palma, on Carrer de Pere Dezcallar i Net, 10. The branch has 4 counters, with 2 used for public service, and opening hours are given as 9:00 a.m. to 2:00 p.m. Authorisations and other policy tasks are handled by phone, email, the app or in person, but several users report waits of 10 to 45+ minutes and repeated use of a 902 number.
Frequently Asked Questions
Do I need to book an appointment for Atención Comercial y al Cliente. Delegación ASISA Seguros Palma de Mallorca, or can I just walk in?
The customer feedback available suggests that in-person visits are common, and several reviews mention opening hours from 9:00 to 14:00. At the same time, some people report waiting times on site, so arriving early can help. For certain procedures, a prior request by phone or in writing may be required.
What are the opening hours of the ASISA office in Palma?
The customer notes repeatedly mention a time window from 9:00 to 14:00. Some reviews indicate that counter service mainly runs in the morning. If you need to complete a specific procedure, it is sensible to arrive early and check the hours in advance.
Can I handle authorisations, changes or cancellations by phone or app?
Several customer comments suggest that not all procedures are handled reliably by app or phone. For authorisations, changes or documents, an in-person visit or a written request is sometimes required. If you need to submit paperwork, it is best to bring all forms and reports in full.
How can I contact Atención Comercial y al Cliente. Delegación ASISA Seguros Palma de Mallorca by phone?
The published phone number is +34 919 91 19 99. Customer feedback also mentions that a 902 or other premium-rate number is sometimes given for information or appointments. If you want to avoid extra charges, it is sensible to start with the local number and keep your request as specific as possible.
What documents should I bring or send for an authorisation?
Customer notes show that authorisations often require documents such as reports, forms or signatures. Several people mention having to submit paperwork more than once, so completeness matters. If possible, bring copies and originals, and check in advance whether a written request is needed.
How long are the waiting times and authorisations at the Palma office?
Customer feedback mentions waiting times of 10, 15, 20, 40 and more than 45 minutes. For authorisations, some people report processing times of 72 to 78 hours, and in individual cases much longer. If your matter is urgent, it is worth following up early with all documents ready.
Is there a direct local contact for Palma or the Balearic Islands?
The office is based in Palma in the Balearic Islands and is described in the feedback as a local contact point for insurance matters. The published phone number is +34 919 91 19 99, and the website is https://www.asisa.es/seguros-de-salud?mb=de-07003. For regional matters, it can help to contact the Palma office directly and mention the Balearic Islands clearly.
Reviews
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Location
Carrer de Pere Dezcallar i Net, 10, 07003 Palma
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