Autos Lagoon
Autos Lagoon is a car rental company in Platja d'Alcúdia, Mallorca, at Av. Pere Mas i Reus, 18. Handover and paperwork can take 5 to 10 minutes, and one small automatic car with full insurance was priced at €52 per day; an extra insurance option of €22 was also mentioned. Several rentals included hotel delivery and collection, with cars sometimes handed over with a quarter tank or 10% fuel. Booking can be arranged through a hotel, WhatsApp or an online check-in link, and some rentals require a €10 deposit while others need no deposit or credit card.
Frequently Asked Questions
How does the rental process work at Autos Lagoon, and how long does handover take?
Many customers report that the handover at Autos Lagoon is very quick, often taking around 5–10 minutes including paperwork. Booking is commonly arranged in advance via WhatsApp or through the hotel reception. In many cases, passport and driving licence details are requested during check-in.
Can you book Autos Lagoon online or through a hotel reception?
Yes, customers report that Autos Lagoon can often be booked online or through the hotel reception. Several reviews mention quick confirmation via WhatsApp. An advance reservation is useful, especially in peak season, because handover is often arranged for shortly after arrival.
Is hotel delivery available, or do you need to go to the office?
Many guests report hotel delivery and collection, sometimes at no extra cost. In some cases, the car was handed over at the hotel and collected there again after the rental. Other reviews mention an office about 2 km from the hotel, or roughly a 5-minute drive away.
What fuel policy does Autos Lagoon use?
The fuel policy can vary. Reviews mention both returns at the same fuel level as pickup and handovers with only 10% or a quarter tank. It is sensible to check the fuel level carefully at handover and have it noted, so the return condition is clear.
Do you need a deposit or credit card with Autos Lagoon?
According to customers, Autos Lagoon often does not require an upfront deposit, and several reviews say no credit card was needed. At the same time, one review mentions a small deposit of €10. The exact conditions can vary by vehicle and booking, so it is worth confirming in advance.
What are the prices and what types of vehicles are available?
Reviews mention a price of €52 per day for a small automatic car with full insurance, and one optional extra insurance package at €22. Autos Lagoon is described as offering a range of rental vehicles, including automatic models. Availability depends on the date and vehicle category.
How punctual is the handover at Autos Lagoon?
Several customers report that handover is usually quick, sometimes within 2 minutes after booking through the hotel reception. There are also individual cases where the representative arrived later than planned, for example when a 9:30 a.m. appointment resulted in handover around 10:00 a.m. Allowing a small time buffer is sensible.
What practical tips are there for Autos Lagoon in Platja d'Alcúdia?
Autos Lagoon is located in Platja d'Alcúdia, which makes it practical for exploring the surrounding area. Reviews also mention WhatsApp communication, hotel pick-up, and in some cases unlimited kilometres. If you need child seats, it is worth checking the exact model and condition before collection.
Reviews
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Location
Av. Pere Mas i Reus, 18, 07400 Platja d'Alcúdia
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