Awauto Palma de Mallorca - Taller Oficial Volkswagen
Awauto Palma de Mallorca - Taller Oficial Volkswagen is a Volkswagen workshop on Carrer Setze de Juliol, 79 in Palma, Mallorca. Reported jobs range from a tyre change plus service in 45 minutes to an air-conditioning diagnosis that kept the car for 51 hours; one headlight check led to quotes above €300 and later over €1,000. Courtesy cars are mentioned, but a free rental was not always available. Reception and advisers are repeatedly named for clear updates.
Frequently Asked Questions
How quickly can an inspection or repair be completed at Awauto Palma de Mallorca?
The turnaround depends on the job: reviews mention very fast visits, such as a tyre change plus service completed in 45 minutes or brake work finished within a couple of hours. Other jobs took 24–48 hours or longer, for example an air-conditioning diagnosis that lasted 51 hours. For planned work, it is best to book ahead.
Do you need an appointment at Awauto Palma de Mallorca?
For most workshop jobs, booking ahead is sensible, as reviews mention both very quick slots and much longer waits. Some customers report short-notice appointments, while others mention delays of several days or even 2 months for more complex cases. For inspections, diagnostics or warranty work, it is practical to enquire in advance via the website or by phone on +34 971 43 65 32.
Is a courtesy car available at Awauto Palma de Mallorca?
Reviews mention courtesy cars and other mobility solutions, but availability is not guaranteed. One customer reported paying about €72 for replacement-car insurance over several extra days. If your vehicle needs to stay longer, it is best to confirm the terms directly with Awauto Palma de Mallorca before leaving the car.
How transparent are diagnosis and quotes at Awauto Palma de Mallorca?
Several reviews mention specific diagnostics and quotes, such as more than €300 for a headlight diagnosis and later over €1,000 for a control-unit replacement. A door lock replacement was quoted at over €500, with more than half attributed to labour. Another customer was still waiting for a quote after around 10 days and several calls.
Does Awauto Palma de Mallorca handle warranty or insurance work?
Reviews show that warranty and insurance cases are a recurring topic. At the same time, some customers say certain jobs were not accepted if they did not fit the workshop’s scope. It is best to check in advance with Awauto Palma de Mallorca whether your specific case can be handled and which documents are needed.
How can I contact Awauto Palma de Mallorca?
Awauto Palma de Mallorca is located in Palma, Baleares, and is the official Volkswagen service point in the city. You can contact them by phone on +34 971 43 65 32 or via the website http://www.awauto.es/. For questions about appointments, diagnostics or courtesy cars, a quick call is often the fastest option.
How is Awauto Palma de Mallorca rated by customers?
Awauto Palma de Mallorca has a Google rating of 4.2 stars based on 119 reviews. That gives a useful indication of the amount of feedback available. For current opening times, services and appointment options, it is still worth checking the website or calling ahead.
Reviews
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Location
Carrer Setze de Juliol, 79, 07009 Palma
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