BRITISH GP PRACTICE

Several reviews say replies come very quickly, sometimes within 10 minutes to 1 hour. One patient received an appointment offer via WhatsApp in 10 seconds, and another was seen with 30 minutes’ notice on a Saturday afternoon. The practice is listed with a 5.0 Google rating from 54 reviews.

Yes. Reviews mention WhatsApp frequently, as well as phone contact and remote consultations. Several patients say messages were answered within seconds and a doctor called back within 10 minutes. One review also mentions using hotel Wi‑Fi to contact the clinic, which can be useful while travelling.

Reviews state that the practice is available 24 hours a day. One patient spoke to a doctor at 9:30 pm on a Sunday, and another got an appointment on a Saturday afternoon. For urgent travel-related issues, that out-of-hours availability may be useful.

Several reviews describe very fast turnaround: one prescription arrived minutes after the remote consultation, and another was issued by 11:00 pm after contact started around 10:00 pm. One patient received medication within 3 hours. The practice also helped locate a nearby pharmacy, including one open 24 hours.

One review mentioned a consultation fee of €75, and another mentioned €12.50 for a pharmacy prescription. Reviews also say prices are sometimes explained upfront before the consultation. As only a few amounts are publicly mentioned, the final cost may vary depending on the service.

Yes. Reviews mention infections, injuries, tonsillitis, croup, insect bites and lost medication among the issues treated. One patient said the clinic helped even before they arrived in Santa Ponsa, and another was directed to a nearby pharmacy open 24 hours. That can be useful for short-notice travel problems.

Several reviews say the doctors communicate clearly in English. Patients mention explanations of diagnosis, treatment and prescriptions, plus calm communication with adults and children. For English-speaking travellers, that can make WhatsApp, phone and remote consultations easier to follow.