Budget Alquiler de coches - Palma De Mallorca
Budget Alquiler de coches - Palma De Mallorca is a car rental branch at Palma de Mallorca Airport in Son Sant Joan. Pickup was reported at 15 minutes in smooth cases, but also at 30, 45, 90 and over 120 minutes; returns were often completed in 5 to 15 minutes. The office is frequently described as being in the parking garage rather than the terminal, and a physical credit card plus a physical driving licence were required at the desk. Online check-in and key-drop return were both noted.
Frequently Asked Questions
Where is Budget Alquiler de coches - Palma De Mallorca located at the airport?
Budget Alquiler de coches - Palma De Mallorca is described by several customers as being in the parking garage or car park at Son Sant Joan Airport, rather than directly in the terminal. For returns, some reviewers mentioned a route via a roundabout and parking area 2. Due to construction, the access route was reported to take about 15 minutes longer.
How long does pickup usually take at Budget in Palma?
According to reviews, pickup often took about 15 minutes when the desk was staffed and the process ran smoothly. Other customers reported waits of 30, 45 or 90 minutes, and in some cases more than 2 hours. Online or express check-in was repeatedly mentioned as a way to save time.
Which documents and payment method are required at the counter?
Several reviews mention that a physical driving licence and a physical credit card were required at the counter. Digital cards or documents shown on a phone were rejected in some cases. One customer also reported that a 10-day booking worth over €700 was not released because of a card issue. Bringing both original documents is therefore advisable.
Are extra insurance or upgrades offered at Budget Alquiler de coches - Palma De Mallorca?
Reviews frequently mention extra insurance and upgrade offers at the counter. Some customers said they were able to decline these without losing the booking. Others reported prices such as €15 for an upgrade difference or around €100 per day for comprehensive insurance. It is sensible to check the terms carefully on site.
What happens if my flight is delayed or I arrive after closing time?
Several customers reported that late arrivals were handled differently. In one case, a delayed-flight reservation was held for 24 hours, and in another a staff member stayed 40 minutes after closing to help. There were also reports of customers being told to wait until 7:30 am when the office was closed. It is best to confirm arrangements in advance.
How does drop-off work if the office is closed?
At Budget Alquiler de coches - Palma De Mallorca, several customers described the return as quick, sometimes taking just 5 to 15 minutes. For early drop-offs, some mentioned a key box or mailbox. Others said the return area is in the parking garage and not immediately obvious. Taking photos of the car before handing it back is therefore practical.
What extra costs can appear beyond the booked price?
Reviews mention several extra amounts beyond the booked price, including deposits of €203 and a non-refunded fuel credit of €59. Damage-related charges of €240, €262, €300, €316, €370, €400, €500 and €547 were also reported. One customer said a €252 booking later appeared as a $1,100 credit-card charge. Checking the final contract line by line is sensible.
Reviews
Google…
Location
Palma de Mallorca Airport, Maggiore, 07611 Aereport de Son Sant Joan
Open in Google Maps