Mallorca.com
Carglass is an auto glass workshop in Palma, at C/ del General Riera, 23. When the correct part is in stock, a windscreen change can take about 40 minutes to 1.5 hours; one rear window was fitted in 2 hours and a Tesla windscreen within 3 days. Appointments are usually needed, and some customers report delays of several days to 2 weeks if the glass is not available. Insurance paperwork is often handled on site.

Frequently Asked Questions

Do I need an appointment at Carglass Palma?
Yes, for many repairs and windscreen replacements an appointment is arranged. Google reviews often mention booking online or by phone, and sometimes having to wait several days; in one case the appointment was only available after 1 week. If you are dealing with insurance, you should check approval in advance. Carglass Palma can be reached on 9002020051.
How long does a windscreen repair or replacement take?
If the correct glass is already there, reviews at Carglass Palma usually mention around 40 minutes to 1.5 hours. One customer reported completion in under 1 hour, another about 2 hours for a rear window. If the part has to be ordered first, reviews say it can also take 3 days to 2 weeks.
Does Carglass Palma handle insurance paperwork?
Several reviews say that Carglass Palma coordinates the paperwork directly with the insurer or helps with the process. In some cases, however, approval had to be in place before the appointment. It is therefore useful to have your insurance details and claim number ready. This often helps the appointment start more quickly.
What happens if the glass is not available on the appointment day?
The reviews repeatedly describe that if the glass was missing, a temporary protective solution was fitted, such as plastic film, until the part arrived. One customer reported a solution on the same day and the final glass in less than 3 days. Others mentioned waiting times of several days to 2 weeks when the glass had to be ordered.
How punctual do I need to be at Carglass Palma?
According to one review, the workshop opens at 9:00. A customer who arrived at 8:00 for a confirmed appointment still had to wait 1 hour because the business only opened at 9:00. Another review says that arriving 25 minutes late led to the job being refused. So it is best to arrive a little early.
What extra services are common at Carglass Palma?
Several reviews say that DGT or ITV stickers and environmental badges can be transferred to the new windscreen at Carglass Palma. In some cases, wiper blades or accessories such as an electric tyre inflator were also offered or given as extras. These additions depend on the job, so it is worth asking in advance. This is especially useful when the front windscreen is being fully replaced.
Where is Carglass in Palma and how can I contact them?
Carglass Palma is in Palma de Mallorca, and one review names General Riera as the location. The official website is https://www.carglass.es/localizaciones/palma?utm_campaign=ORGANICO_GMB&utm_content=link&utm_medium=organic&utm_source=gmb&utm_term=no. For questions or appointment arrangements, the phone number 9002020051 is available. The Google rating is 4.3 from over 625 reviews.

Reviews

Google

Location

C/ del General Riera, 23, 07010 Palma
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