Casual Project is a furniture shop in Palma, on Carrer Aragó 45. Reviews mention sofas, dining chairs, mattresses and a custom coffee table measuring 60 cm across for €270. Delivery has ranged from 2 days to 7 weeks, and one chair order placed in mid-June was still outstanding at the end of October. Delivery and assembly are offered, with support also handled by WhatsApp, photos and videos.
Frequently Asked Questions
How long does delivery usually take at Casual Project?
Delivery times can vary a lot depending on the item. Reviews mention very fast deliveries, such as a mattress arriving in 2 days, as well as longer waits of over 1 month. One sofa was delivered after 7 weeks, and one chair order was still pending by the end of October despite a mid-August promise. It is best to get the date confirmed in writing.
Can I order furniture from Casual Project to size or in different colours?
Yes, reviews mention made-to-measure solutions and adjustments in size, colour, finish or fabric. One example is a coffee table with a 60 cm diameter priced at €270. If you need special dimensions, it is worth agreeing the details before ordering. That helps clarify the price, lead time and any return conditions.
What happens if the delivered item differs from the display model?
This is a common point in the reviews, so it is worth checking carefully before buying. With made-to-order pieces or orders placed from photos, materials, colour or dimensions can differ. Ask Casual Project for photos, videos or a written specification before payment. That helps reduce misunderstandings at delivery and assembly.
Does Casual Project offer delivery and assembly?
Yes, several reviews mention delivery and assembly as available services. Some customers report that both were handled quickly, sometimes in the same visit. One review also mentions a shipping charge of €40 for two small parcels. It is sensible to confirm in advance whether transport, assembly and any extra fees are included in the quote.
Can I visit Casual Project in person in Palma?
Yes, Casual Project is located in Palma, in the Balearic Islands, so it is suitable for an in-person visit. One review mentions that the warehouse is about 100 metres from the shop. You can also check the website in advance to see the range. That is useful if you are looking for specific sizes or styles.
How is after-sales support handled?
Reviews mention support being available when there is a defect, damage or factory fault. That is especially relevant for furniture that is delivered and assembled. Keep your invoice, photos and order confirmation in case you need to follow something up later. For made-to-order items, written documentation is particularly useful.
What are the return and exchange rules at Casual Project?
One review mentions a 10-day return period for a small table. At the same time, reviews note that made-to-order or specially ordered furniture may not be returnable. It is therefore important to ask for the exact conditions before buying. This is especially relevant if you choose custom dimensions, fabric or colour.
What are Casual Project’s ratings and contact details?
Casual Project has a Google rating of 4.6 stars based on 140 reviews. The website is https://casualproject.com/ and the phone number is +34 971 27 60 37. The shop is located in Palma, in the Balearic Islands. For current ranges, offers or delivery questions, the website is a good first point of contact.
