Mallorca.com

Centre de Salut de Son Serra - La Vileta

Centre de Salut de Son Serra - La Vileta is a general practice health centre in Sa Vileta - Son Rapinya, at Carrer de Massanella 22 in Palma de Mallorca. Reviewers name Dr. Silvia Nuñez, Dr. Alberto Pabón and Dr. Mateu, and several mention very punctual blood tests and careful consultations. Phone contact is a major issue, with repeated reports of unanswered calls, while reception and emergency care can involve waits of 1 to 3 hours. For non-urgent matters, an in-person visit is often more effective than calling.

Frequently Asked Questions

Do I need to book an appointment at Centre de Salut de Son Serra - La Vileta in advance?
For routine GP care, booking ahead is usually the practical option, as many services are organised by appointment. Reviews also mention that non-urgent cases may be redirected to the PAC or emergency area. For urgent symptoms, the on-site triage can work differently.
How easy is it to get through to Centre de Salut de Son Serra - La Vileta by phone?
Phone contact is reported as difficult in several reviews. Examples mentioned include 12, 15+ and even 68 calls in a day without getting through. For important matters, it can be useful to check the official IBSalut website as well or go in person if the issue is time-sensitive.
How long are the waits at Centre de Salut de Son Serra - La Vileta?
Waiting times vary depending on the service and time of day. Reviews mention waits of 1 hour, 1.5 hours, 2 hours and up to 3 hours; one PAC visit was also described as lasting 1.5 hours. By contrast, blood tests and some appointments are noted as being very punctual.
Can prescriptions be renewed by phone at Centre de Salut de Son Serra - La Vileta?
Reviews suggest that prescription or medication renewals are not always handled by phone and may require an in-person visit. If you need something time-sensitive, it is sensible to check the official IBSalut website first or ask at reception. The centre’s main phone number is +34 971 22 00 00.
Does Centre de Salut de Son Serra - La Vileta have emergency or PAC services?
Yes, reviews mention a PAC and an emergency area at Centre de Salut de Son Serra - La Vileta. One visit there was described as lasting about 1.5 hours, and some people were told the wait could be 1, 2 or 3 hours. For non-urgent issues, you may be directed to a standard appointment instead.
Where is Centre de Salut de Son Serra - La Vileta located?
Centre de Salut de Son Serra - La Vileta is in Sa Vileta - Son Rapinya, Mallorca, in the Baleares region. The official IBSalut page is available at https://www.ibsalut.es/apmallorca/es/ap-mallorca/centros-de-salud/cs-son-serra-la-vileta. It is sensible to check the route in advance, as this is a local health centre rather than a large hospital.
What Google rating does Centre de Salut de Son Serra - La Vileta have?
Centre de Salut de Son Serra - La Vileta has a Google rating of 2.2 stars from 179 reviews. That gives a factual snapshot of the public feedback volume. For current organisational details, the official IBSalut website remains the best source.

Reviews

Google

Location

Carrer de Massanella, 22, b, 07013 Sa Vileta - Son Rapinya
Open in Google Maps

More General Medicine providers