CeX Palma is an IT and electronics shop on Carrer Arxiduc Lluís Salvador, 1 in Palma. Its stock is centred on video games, with phones, consoles, DVDs and some computer parts also on sale. Reported prices include €55 for a used PS4 controller, almost €800 for a PS5 and €58 for Splatoon 2 second-hand. When selling items, a physical ID is required; cash payment and exchange slips have been mentioned.
Frequently Asked Questions
Which products does CeX Palma mainly sell?
According to customer reviews, CeX Palma focuses mainly on video games, consoles, smartphones, laptops, DVDs and computer parts. One reviewer even described the range as about 90% games and 10% phones. You can check further product categories on CeX Palma’s website at https://es.webuy.com/.
Can I sell my electronic device at CeX Palma?
Yes, several reviews confirm that CeX Palma buys used electronics, including mobile phones and other devices. When you sell, the item is checked against a database to determine the buy price. Important: you should usually bring your original ID, as several customers mention that it is required for selling.
What payment options are available when selling?
According to customer reviews, CeX Palma can pay cash immediately when buying items; one customer received cash straight away for a used mobile phone. Store credit is also mentioned as an option, depending on the transaction and the item. The exact payout can depend on the checked condition and the buy price.
How do CeX Palma’s prices compare with new items?
Prices vary depending on the product and its condition. Reviews mention examples such as a used PS4 controller for €55, while GAME offered it for €45; a Blu-ray title was priced at €20, although it cost €12.95 new at El Corte Inglés. CeX Palma also uses a database to determine prices.
How do returns and warranty work for used items?
Several customers report that CeX Palma uses a return slip for returns or defects and, in some cases, has offered an exchange after about 1 week. There are also reports of warranty handling after around 1 year for computer parts. The exact solution depends on the item and the in-store check.
How long does online shipping take at CeX Palma?
According to reviews, online orders and tracking can take some time. One customer was told that tracking should appear within 24 to 48 hours, while others were still waiting for updates or a solution after 6, 10 or 13 days. It is therefore worth checking your order number and shipping status regularly.
How busy is CeX Palma usually, and are there waiting times?
Customers report queue times of around 15 minutes. There are also notes that there is no separate queue for buying and selling, and that it can get busier near closing time. If you want to sell, an earlier visit is often more practical.
Do the staff at CeX Palma speak English?
Yes, several reviews mention that staff speak English and can explain technical details. This is especially helpful for questions about condition, compatibility or accessories, for example with consoles, phones or computer parts. If needed, you can ask for a brief explanation in English on site.
