CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló
CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló is a Citroën car dealer and workshop in Palma, in the Pol. Son Castelló area on Carrer Setze de Juliol, 5. Service visits have been booked for 10:45, while one inspection ran from 10:30 am to 6:00 pm. Parts have taken from 20 days to 4 months, and a used car was reported as €1,500 more expensive without finance. Drop-off may require an appointment.
Frequently Asked Questions
Do I need an appointment at CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló?
For many service cases, an appointment appears useful, at least for vehicle drop-off or intake. One review mentioned a 10:45 am slot, with a later call back for diagnosis and cost. It is sensible to allow extra time, as waiting at reception can happen.
How long does servicing or repair usually take there?
Timing depends on the job. Reviews mention both quick visits, such as drop-off at 9:30 am and collection at 12:30 pm, and longer same-day stays from 10:30 am to 6:00 pm. More complex repairs may take longer if parts or approvals are needed.
How quickly do spare parts arrive at CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló?
It varies a lot. The reviews include same-day arrival in one case, but also waits of 20 days, 3 months, and even 4 months for two warranty parts. One customer was told a part had to be ordered, so asking for updates by phone or email is practical.
Does CITROËN STELLANTIS &YOU PALMA handle warranty or recall work?
As an authorised Citroën dealer, CITROËN STELLANTIS &YOU PALMA also provides service work linked in reviews to warranty and campaign cases. Several customers mentioned diagnosis appointments and parts ordered under warranty. Having the vehicle’s VIN ready can help speed up the process.
Is a replacement car or rental available during repairs?
A replacement car was mentioned in some reviews, but not consistently. Availability seems to depend on the case, workshop planning and the specific job. It is best to ask when booking, so you know whether a courtesy car can be arranged for your visit.
How is communication at CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló, including in English?
Reviews mention clear explanations from individual staff members, but also delayed call-backs. English is not consistently noted as a standard language, so it is sensible to bring key details in writing. For appointments, quotes and parts requests, having the name, registration number and phone number ready is useful.
Where is CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló located and how do I get there?
The dealership is located in the Pol. Son Castelló industrial area in Palma. As it is a business district, arriving by car is usually the easiest option. Because waiting and congestion can occur at reception, arriving a little earlier is often more practical than cutting it fine.
What is the Google rating of CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló?
CITROËN STELLANTIS &YOU PALMA - Pol. Son Castelló has a Google rating of 4.2 stars from 1,736 reviews. That gives a useful snapshot of the number of customer experiences available. For current details on opening times or offers, check the website or call +34 971 91 01 25.
Reviews
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Location
Carrer Setze de Juliol, 5, 07009 Palma
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