Click Rent Car
Click Rent Car is a car rental company in Palma, Mallorca, at Carrer del Camp Franc 15. The Palma airport shuttle to the office is usually 5 to 15 minutes, while collection can take 35 minutes to 3.5 hours when only 1 counter is open. Reviews mention deposits from about €1,050 up to €4,000, plus €40 to €55 fees for early or late returns. A credit card is often required for the deposit, and customers are asked for passport and driving licence details at pick-up.
Frequently Asked Questions
Where is the pick-up point for Click Rent Car at Palma Airport?
Click Rent Car is not located inside the terminal; customers usually use a shuttle from Palma Airport to the rental office. Several reviews mention a transfer time of about 5–15 minutes, while a few describe around 20 minutes by shuttle. The meeting point is not always obvious, so it helps to check your booking details and the official website clickrent.es before arrival.
How long does pick-up at Click Rent Car usually take?
Pickup times can vary depending on how busy the office is. Reviews mention waits of about 35–45 minutes, as well as 1, 1.5, 2, 3 and even 3.5 hours in some cases. Several customers say online pre-check-in can reduce time at the counter. It is sensible to allow extra time after landing and to contact the office if your flight is delayed.
What documents and payment methods are required for the deposit?
Reviews frequently mention a credit card for the deposit; some customers also report extra charges or alternative arrangements when using a debit card. Usual documents mentioned are a driving licence and ID card or passport, and in some cases an international driving licence. Reported deposit amounts are often around €1,050, with other examples of €1,200, €1,700, €2,000 and up to €4,000.
Is additional insurance often offered at Click Rent Car?
Several reviews say extra insurance is offered at the counter, even when customers already booked cover online. Some reports also mention that third-party policies from brokers such as Booking.com, Check24 or Rentalcars.com are not always accepted without further checks. It is therefore sensible to review the contract carefully on site and clarify every item before signing.
What extra costs can arise on return or with the fuel policy?
Reviews mention out-of-hours return fees of around €40, €50 and €55. Fuel-related charges reported by customers include €31, €33, €38, €50, €55 and €120, and one review also mentions a €200 petrol deposit. If you plan an early or late return, it is worth checking the exact time window and fuel policy in the rental terms.
Do I get exactly the car I booked at Click Rent Car?
The exact model booked is not always the one mentioned in the handover. Some reviews describe different gearbox types, a smaller car, or another model than expected. At the same time, other customers mention very new vehicles, including one with only 8 km and another with under 2,000 km on the clock. A photo and video check at pickup is therefore sensible.
What happens if my flight is delayed or I arrive outside opening hours?
Reviews report that Click Rent Car was able to arrange pickup outside office hours even after a 3.5-hour flight delay, provided the customer contacted the station in time. At the same time, customers mention opening times of 7:00 or 8:00, and some early returns before 8:00 are said to incur fees. If your flight changes, it is best to contact the office as soon as possible.
Reviews
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Location
Carrer del Camp Franc, 15, 07199 Palma
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