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ConectaBalear

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Description

ConectaBalear is a telecommunications provider based in Manacor, offering fibre-optic internet, WiMAX wireless internet, landline and mobile telephony, and TV services across Mallorca and the other Balearic Islands.

What's on offer

ConectaBalear provides internet connections via fibre optics and WiMAX wireless technology, rounded off with landline and mobile telephony plus TV services. The WiMAX infrastructure delivers high-speed connectivity even in areas where traditional cabled providers have no coverage. More than 200 localities across the Balearic Islands are connected, including rural villages and hard-to-reach spots. Dedicated business tariffs are available for commercial customers, and a coverage checker on the website lets you find out whether your address is served.

Installation & technical support

Fibre installations are carried out by in-house technicians and are widely regarded as quick and tidy. Even in demanding situations — such as repairs following a lightning strike or work in poor weather — the team sees the job through until the connection is fully restored. Depending on the issue, problems are resolved over the phone, via the app, or through an on-site visit.

Rural coverage

One of ConectaBalear's most clearly stated advantages over larger network operators is its coverage of rural areas. Thanks to the WiMAX network, connections can be set up in locations that are simply too remote for conventional fibre rollouts. Properties on country estates and fincas outside village boundaries — places other providers wouldn't touch — can get online through this service.

Multilingual customer service

Customer support is available in Spanish, Catalan, German, and English — whether you're walking into the shop, calling over the phone, or receiving a technician visit. The website is fully available in all four languages too.

Location & getting there

The shop and reception are located at Carrer Fusters 14 in Manacor. The entrance is step-free and an accessible parking space is available nearby. Credit and debit cards are accepted. The freephone service number is 1699.

Facilities & services

AccessibilityEntranceParking
PaymentCredit cardDebit card

Frequently Asked Questions

Does ConectaBalear offer internet for country estates and remote locations?
Yes. Via the WiMAX wireless network, connections can be set up in rural areas and locations that fall outside the fibre-optic coverage zone. You can check whether your specific address is served using the coverage checker on the website.
What languages can I use when contacting customer support?
Support is available in Spanish, Catalan, German, and English — both in the shop and over the phone.
What services does ConectaBalear offer beyond internet connections?
Alongside fibre-optic and WiMAX internet, ConectaBalear also offers landline and mobile telephony as well as TV services. Separate business tariffs are available for companies.
Can I get an eSIM set up in the shop?
Yes, eSIM installation can be carried out in person at the reception in Manacor.

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Location

Carrer Fusters, 14, 07500 Manacor
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