Delegación SegurCaixa Adeslas

According to several customer reports, many procedures are handled in person, sometimes without an appointment. At the same time, waiting times can occur, so arriving early is sensible. For specific matters such as authorisations, customers are often directed to email or the app. Delegación SegurCaixa Adeslas in Palma is frequently used for these formalities.

Reviews mention opening hours of 4:00 pm to 6:00 pm, although one visitor found the office closed during that window. Another customer was still waiting between 10:27 and 10:57. As hours can change, it is worth checking the Delegación SegurCaixa Adeslas website before you go. That can help avoid an unnecessary trip.

Several customers report that the listed number +34 971 49 80 60 does not connect directly to the Palma office, but instead routes to head office or customer service in Madrid. One review also says there is no direct phone line for authorisations. If you need a specific procedure handled, an in-person visit or contact via the website is often the more practical route. The number is still the official contact listed.

Customer reports say authorisations are often submitted by email or through the app, and phone handling is not always available. Several reviews mention a promised 48-hour turnaround, although in practice this was sometimes exceeded by a wide margin. Reported waits include 10 days, 2 weeks, 3 weeks or longer. For urgent cases, it is sensible to bring all documents and follow up actively.

Feedback mentions very different timeframes: 48 hours as the stated target, but also 10 days, 2 weeks, 3 weeks, more than a month, and in one case 7 months for a policy change. One report says an authorisation for surgery scheduled the next morning was still being processed. If your documents are time-sensitive, submit them early and ask for confirmation of receipt. Delegación SegurCaixa Adeslas in Palma is often visited in person for this.

Several customers report that they had to travel to Palma in person for certain procedures, even when they lived on another island. That can mean extra travel, especially for authorisations or policy changes. If you are not in Palma, it is worth checking in advance whether documents can be submitted by email, app or website. That may help avoid an unnecessary trip.

Reports mention different waiting times: around 30 minutes in one queue, and 10 minutes before one customer left. One review also says there were 7 desks but only 1 person actually serving, while another mentions 4 staff with only 1 serving customers. If you want to save time, it is best to arrive early and bring all documents with you. That can speed things up at Delegación SegurCaixa Adeslas.

The available feedback does not confirm a reliable English service; several customers instead mention that matters are handled in Spanish. If you would like to speak English, it is sensible to bring key documents and terms in writing beforehand. That can make questions about authorisations, policies or payments easier to resolve. The Delegación SegurCaixa Adeslas website may also help you prepare.