DHL eCommerce is a transport and parcel service at Carrer d'es Teixidors 36 in the Poligono Industrial de Marratxi, Mallorca. Parcels are sometimes redirected to a service point or depot, with reported collection distances of 3, 8, 20, 40 and even 70 km. Phone support is described with waits of 10, 15, 20, 30 and 45 minutes. If a parcel shows as absent or failed delivery, the exact collection point needs to be checked before travelling.
Frequently Asked Questions
Where is DHL eCommerce located in Marratxí?
DHL eCommerce is based in the Poligono Industrial de Marratxi in Mallorca. The official website does not provide a street number or detailed directions, so it is best to use the address in your map app. Review data shows the depot is sometimes used as a collection point, with reported travel distances of 3 to 20 km for some customers.
Can I collect my parcel from DHL eCommerce in Marratxí?
Yes, the available information shows that DHL eCommerce in Marratxí is also used as a depot or collection point. In several cases, parcels were redirected there or to a service point after a status such as “absent” or “delivery failed”. Check tracking first and bring your ID plus tracking number.
How can I contact DHL eCommerce customer service?
The official website points to customer service, but it does not list hotline opening hours. The phone number is +34 971 226 069. Review data mentions waiting times of 10, 15, 20, 30 and even 45 minutes, so it helps to have your tracking number and address ready before calling.
How does DHL eCommerce tracking work?
On the official DHL eCommerce website, you can track parcels using the tracking number. The site also notes that at least one tracking code must be entered. If the status changes between depot, warehouse or service point, check the number again and compare the shown address with your delivery address.
How long does DHL eCommerce delivery usually take?
The website states that B2B shipments within the Iberian Peninsula are delivered in 24/48 hours, including Portugal. International transit times depend on the destination. In reviews, one Mallorca-to-Germany shipment was expected in 4 days but took 7 days, so tracking is important when planning.
What shipping solutions does DHL eCommerce offer?
The DHL eCommerce website describes business-to-business, door-to-door shipping solutions for parcels and pallets. It also lists specialised services for sectors such as publishing, fashion, electronics and pharmaceuticals. Additional value-added services are available for different shipping needs.
Are there fixed opening hours or prices at DHL eCommerce in Marratxí?
The official website does not publish opening hours or prices. It also gives no details about parking or on-site facilities. If you plan to collect or drop off a parcel, it is sensible to call +34 971 226 069 first and have your tracking number ready.
Reviews
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Location
Carrer d'es Teixidors, 36, 07141 Poligono Industrial de Marratxi
