Envialia is a transport company in Palma, at Carrer d'Alexandre de Laborde nº 1, Nave 2. Some mainland-to-Mallorca parcels arrived the same day or within 24 hours, while other consignments were delayed for 3, 6, 10 or 14 days after being marked out for delivery. The Palma office can be hard to locate, and contact is often via a premium-rate 902 number or email. If collection is needed, the warehouse may be the only option.
Frequently Asked Questions
How can I reach Envialia in Palma by phone?
The phone number mentioned in the reviews for Envialia is +34 871 717 985. Several customers report that getting through does not always work on the first try, so calling again can be worthwhile. The reviews also mention that a 902 customer service number was sometimes given.
Are there fixed delivery times at Envialia in Palma?
According to several reviews, Envialia sometimes gives time slots such as “between 9 and 11” or delivery “before 6 pm”, but these are not always kept exactly. Other shipments were announced as “today” or “within 3 days”. If timing is important, it is worth asking directly on +34 871 717 985.
Where is the Envialia branch in Palma located?
The available data does not include a full address for the Palma branch. However, several reviews mention that customers sometimes had to collect parcels from a warehouse or branch office. If you plan to go there in person, it is advisable to call +34 871 717 985 first.
Do I sometimes have to collect my parcel from Envialia myself?
Yes, several reviews say that parcels were not delivered and were instead waiting for collection. Some customers mention having to travel a few kilometres to pick them up. Before going, it makes sense to confirm the collection time and exact location by phone, as one review says the branch closes at 7:30 pm.
How long does a shipment with Envialia from the mainland to Mallorca take?
The reported transit times vary. Reviews mention same-day delivery, delivery within 24 hours, and delivery within 2 to 3 days; other shipments took 3, 4, 6, 10 or even 14 days. For urgent parcels, it is therefore sensible to check the status regularly.
What happens if the courier does not find anyone at home?
Several reviews report that delivery attempts were marked as “nobody home” even when people were present. In such cases, a note was sometimes left or the parcel was redirected for collection. It is helpful to check the tracking and, if needed, ask directly on +34 871 717 985.
What should I do if a parcel is damaged or cannot be found?
The reviews mention damaged, wet or incomplete parcels, as well as cases where the delivery status was shown incorrectly. It is sensible to take photos of the parcel and its contents and have the tracking number ready. After that, contact Envialia in Palma as directly as possible; the number listed is +34 871 717 985.
Reviews
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Location
Carrer d'Alexandre de Laborde, nº 1, Nave 2, 07011 Palma