Europcar
Europcar is a car rental office at Carrer de la Mar Menor 5, Local 9 in Mallorca, near Playa de Palma. Pickup and return were completed in 2 to 5 minutes in several cases, while other customers reported waits of 30 to 75 minutes; cars were sometimes parked 50 metres away or in a nearby underground garage. Prices mentioned include €84 for one day with full insurance, a child seat and unlimited mileage, plus deposits of €300, €500 and €800. A credit card is required, and taking photos of scratches and dents at handover is advisable.
Frequently Asked Questions
Where is Europcar in Mallorca located and how do I find the branch?
According to reviews, Europcar Mallorca is near Playa de Palma; one vehicle was parked about 50 metres from the office. Several customers described returning the car in a side street or in a nearby underground car park. For collection, it is worth checking the exact location in advance via the website or by phone: +34 911 505 000.
Which payment methods and deposits are mentioned for Europcar Mallorca?
Several reviews say that a credit card is required at Europcar Mallorca, and one customer reported that a European debit card was not accepted. Deposits mentioned include €300 online, plus actual blocks of €500 and €800 on the card. In one case, the €800 hold was released the day after return. It is worth checking your card terms with your bank beforehand.
How long do collection and return usually take at Europcar Mallorca?
Times vary depending on how busy it is. Several reviews say collection or return took only 2 to 5 minutes, while other customers reported waits of more than 30 minutes; one review mentioned 75 minutes. For a smoother process, it helps to arrive early and have your documents and credit card ready.
What extra costs or fees were mentioned for Europcar Mallorca?
Reviews mention several extra charges, including €30 plus VAT or €53 for airport drop-off, and a climate protection fee of €47.19. One 3-day booking for €101 later had an additional €60 added because the return time was disputed. It is sensible to check at booking which fees are already included and which are charged separately.
Are insurance and upgrades mandatory at Europcar Mallorca?
Several customers reported that extra insurance or upgrades were offered at collection, while others said there was no pressure. One example mentions €84 for a full day including full insurance, a child seat and unlimited mileage. If you booked online, bring the confirmation so the agreed inclusions are clear at the desk.
What are the opening hours and what happens if your flight is delayed?
Several reviews mention inconsistent opening times: one says the branch opened 20 minutes late, and others note that the website and the office door did not always match. If your flight is delayed, the branch may already be closed. It is therefore wise to confirm your arrival time in advance by phone on +34 911 505 000.
How is the return handled and how quickly does the return report arrive?
At Europcar Mallorca, return was described in several reviews as straightforward: hand over the keys or drop them in a mailbox, sometimes without a full inspection. The return report arrived within minutes in some cases, and in others later the same evening or the next day by email. It is sensible to allow time for photos and checking the fuel level.
What tips are there for collection at Europcar Mallorca?
Several customers recommend taking photos or videos of the car at Europcar Mallorca, as pre-existing scratches and dents were mentioned in multiple reviews. One vehicle had only 16,000 km on the clock, and another was 5 months old, so a quick check at handover is worthwhile. If possible, arrive early and have your credit card ready to reduce waiting time.
Reviews
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Location
Carrer de la Mar Menor, 5, Local 9, 07610 Mallorca
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