Europcar
Europcar is a car rental office in Palma, at Av. de Gabriel Roca 54 inside the Porto Pi shopping centre. The branch is on the lower level and can be reached from the cruise terminal in about 10 minutes; from the marina or city centre it takes around 15 minutes, or about €6 by taxi. Several visitors mention a lunch closure from 1 pm to 4 pm, and after-hours returns can be made via a key box. Online booking helps speed up collection, while the marked parking spaces in the mall garage may be full at busy times.
Frequently Asked Questions
Where exactly is Europcar in Palma?
Europcar Palma is located inside the Porto Pi Shopping Center, often described as being on the lower level or in the basement area. Several visitors say it is about a 10-minute walk from the cruise terminal. From the marina or city centre, one review mentions around 15 minutes on foot and a taxi fare of about €6.
What are the opening hours of Europcar Palma?
Several reviews mention a lunch closure from 1 pm to 4 pm. One reviewer states that picking up during that period can trigger an out-of-hours fee of €54 or more. After-hours returns are possible via a key box or safe deposit box, so it is worth checking the exact booking instructions in advance.
Is there parking for pickup and return?
Yes, reviews mention parking in the Porto Pi garage area and a defined return arrangement. At busy times, however, the marked spaces can be full; one customer reported 45 minutes searching for a spot and another said return parking took almost an hour. It is sensible to allow extra time and check the garage signs carefully.
What documents and payment methods are required?
Reviews mainly mention credit cards, and some customers say two credit cards were requested. Others report that a debit card was accepted, depending on the booking. Deposits are also mentioned, including €300 and, in one case, a request for £2,800. It is best to check the exact payment and deposit terms on your reservation before arrival.
Can I rent last minute without booking in advance?
According to reviews, online booking or pre-check-in is often the quickest option. Some customers report a fast pickup, while others mention waiting times during busy periods. If you are arriving spontaneously, it is sensible to check availability online first or call +34 911 505 000 before heading over.
How long does pickup and return usually take?
Timing varies by time of day. Reviews mention both quick handovers and waits of 40 to 45 minutes, especially when the office is busy or the car is parked further away. Pre-checking online and avoiding the 1 pm to 4 pm lunch closure can help reduce the time needed.
What extra charges or deposits were mentioned in reviews?
Reviews mention several specific amounts: €150 for 3 days of all-inclusive insurance, €180 for a young-driver charge, and €95 for a no-show fee. One customer also mentioned a Palma traffic fine of €90, with €10 going to Europcar. It is worth checking insurance, fuel policy and return time carefully before pickup.
Reviews
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Location
Av. de Gabriel Roca, 54, Planta 0, 07015 Palma
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