Expert is an electronics and household-appliance shop at Plaça Jardí 2 in Santa Ponsa, Mallorca. The range includes washing machines, fridges, dryers, TVs and mobile phones; one Bosch dryer was ordered, paid for and delivered on the agreed date. Delivery can include installation, levelling, a test cycle and removal of the old appliance, and some items arrive the next business day. Staff speak German, including Sven fluently, and the shop can order specific models.
Frequently Asked Questions
Does Expert in Santa Ponsa offer delivery and installation?
Yes, several reviews mention delivery and installation at Expert Santa Ponsa. Same-day delivery and next-business-day delivery are both referenced, depending on the item and schedule. One customer also noted that the team set up the appliance, levelled it and ran a test cycle on delivery. It is best to confirm availability and timing by phone on +34 971 69 99 46.
Can Expert order specific models if they are not in stock?
Yes, customer reviews indicate that Expert can order specific models that are not currently in stock. One example mentions a Bosch dryer that was ordered, paid for and delivered as agreed. This is useful if you are looking for a particular model rather than choosing from what is on the shelf. It is sensible to ask about lead time and availability before placing the order.
Does the staff at Expert speak German?
Yes, reviews mention German being spoken by staff at Expert. One customer says a salesperson speaks some German, and another notes that Sven speaks fluent German. That can be helpful for advice, ordering and delivery arrangements. If you prefer German, you can mention this when calling +34 971 69 99 46.
Does Expert take away old appliances when delivering new ones?
Yes, customer feedback mentions that old appliances can be taken away when a new one is delivered. This was noted together with setup, levelling and a test run for the new appliance. Such services usually depend on the product and the delivery arrangement. It is best to confirm in advance whether removal of the old unit is included in your order.
How fast does Expert in Santa Ponsa deliver?
Reviews mention both same-day delivery and next-business-day delivery. One customer also said a washing machine and a fridge were delivered about a week before the review, exactly as agreed. The timing therefore depends on the item and stock availability. For a fixed date, it is best to ask Expert Santa Ponsa directly when ordering.
How broad is the range at Expert Santa Ponsa?
According to the business description and reviews, Expert Santa Ponsa offers a broad range of electronics and household appliances. Items mentioned include washing machines, fridges, dryers, TVs, satellite receivers and mobile phones. Some customers describe the shop as relatively small and more service-focused, with advice and ordering available. If you need a specific item, a quick call before visiting can save time.
Is Expert mainly a sales shop or a service centre?
Reviews suggest that Expert Santa Ponsa combines sales and service. Customers mention advice, ordering, delivery and installation support, and one TV repair was said to require sending the unit away for about 14 days. At the same time, one case referred to service follow-up taking 5 to 6 weeks. If you need repairs or warranty help, it is sensible to clarify the process in advance.
