Foto Ruano is a photography shop in Palma, on Carrer d'Ausiàs March, 30. It stocks cameras, lenses, lighting, microphones, stabilisers, drones and action cams, and customers can test bodies and lenses in the shop before buying. Services include passport photos, printing, rentals, servicing and repairs; one order item took a couple of months, while another wrong item was replaced in under 72 hours. The store is easy to reach by car, with underground parking directly in front.
Frequently Asked Questions
Can I get advice in English at Foto Ruano?
Yes, several customers report that Foto Ruano also offers advice in English. This is especially handy if you want to compare cameras, lenses or video accessories. According to reviews, staff often take time to answer technical questions and explain the options step by step.
Do I need an appointment, or can I just drop in?
An appointment does not seem to be essential. Several reviews mention short waiting times even when the shop was busy, and some customers were helped right up until closing time. If you want to test or compare equipment, it is wise to allow extra time; in some cases, visits lasted over 1 hour.
Can I test camera and lens equipment before buying?
Yes, according to customer reviews you can test cameras, lenses and other accessories before buying at Foto Ruano. One customer stayed in the shop for almost 3 hours to check a lens. This is especially useful for higher-priced items, such as a lens costing over €3,700.
Does Foto Ruano also offer professional and second-hand equipment?
Yes, the reviews mention professional photo and video equipment, accessories and also second-hand sections. Items cited include microphones, sliders, stabilisers, lights, drones and action cameras. Foto Ruano is also listed with a Google rating of 4.7 from 1,236 reviews.
How good is the location, and is there parking?
According to one review, Foto Ruano is easy to reach by car and there is underground parking directly in front of the shop. Another customer also mentioned that the former location was about a 25-minute walk away. If you are bringing a lot of equipment, arriving by car is therefore practical.
Does Foto Ruano offer repairs, cleaning or immediate help?
Yes, the reviews mention repairs, sensor cleaning and quick help with technical problems. One customer describes an immediate solution, and another a fix within less than 72 hours. Help was also provided on site for accessory issues, such as a stuck filter.
Can I order online, have items delivered, or get Tax-Free paperwork?
Online orders and support via WhatsApp, chat, phone and email are mentioned in the feedback. Delivery times can vary depending on the item; one product took about 2 months. Tax-Free is available for tourists, but one customer reported an incorrect form, so it is worth checking the paperwork carefully in store.
