Frau Automóviles Kia
Frau Automóviles Kia is a Kia car dealer at Carrer de la Civada, 3 in Son Ferriol, Mallorca. The website lists Kia models, offers and consent management, and the dealership handles paperwork, financing and warranty claims, including repairs completed 20 days before a 7-year warranty ended. Workshop visits usually need an appointment, and reported service times range from about 4 hours to 5 or 7 days. WLAN is available, and parking is described by some visitors as easy thanks to a large area.
Frequently Asked Questions
Do I need an appointment for the workshop at Frau Automóviles Kia?
Yes, workshop visits are generally arranged by appointment, and one customer specifically reported that an appointment was mandatory. In one case, a Monday request was scheduled for the following Monday. For planning, it is best to call +34 971 428 181 in advance.
How long does a service or repair usually take at Frau Automóviles Kia?
Timing depends on the job. One service visit was completed from 8:50 to 12:50, which is about 4 hours. Other repairs mentioned by customers took 2, 5 or 7 days. It is useful to ask for an estimated completion time when booking.
Is a courtesy car available at Frau Automóviles Kia?
A courtesy or replacement car is mentioned in customer reviews, but it does not appear to be available in every case. It is best to confirm availability with Frau Automóviles Kia before leaving the car. This matters especially when a repair may take several days.
Does Frau Automóviles Kia help with financing and paperwork?
Yes, several customers report that Frau Automóviles Kia helps with financing, paperwork and vehicle handover. This applies to both purchase and delivery processes. Bringing the necessary documents in advance can help keep the process moving smoothly.
How is warranty work handled at Frau Automóviles Kia?
Reviews mention a 7-year warranty, and several warranty repairs were completed at no cost. One customer reported a repair carried out 20 days before the 7 years expired, free of charge. For warranty cases, it helps to bring the vehicle documents and service history.
Is parking available at Frau Automóviles Kia in Son Ferriol?
Yes, customer reviews mention a large parking area and easy access for some visitors. Parking conditions can vary depending on the time of day. If you have a workshop appointment, it is sensible to allow a little extra time for arrival.
What facilities does Frau Automóviles Kia list on its website?
The official website lists Wi‑Fi as an available facility. It also features current Kia content such as the Kia EV2 Concept and the new Kia K4. Opening hours are not shown on the website, so it is best to check by phone before visiting.
Reviews
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Location
Carrer de la Civada, 3, 07198 Son Ferriol
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