GLS is a parcel transport service in Marratxí, at Carrer Gerrers, 46. Some parcels arrived 3 to 20 days late, one stayed in storage in Marratxí for 10 days, and another was still undelivered after a month. Deliveries are sometimes redirected to a shop, locker or collection point, where a tracking number, QR code or ID may be required. The Marratxí office handles pickup and return issues, but phone contact is often difficult.
Frequently Asked Questions
How reliable is GLS for home deliveries in Marratxí?
GLS operates in Marratxí as a transport provider for national and international shipments. The Google data shows a rating of 4.3 from over 5,500 reviews. According to customer notes, deliveries are sometimes announced by email or phone call, so it is worth tracking the parcel with the tracking number.
Can GLS parcels be redirected to a collection point, shop or locker?
Yes, GLS allows redirection to parcel shops, collection points or similar locations. Several reports mention shipments going to another station instead of the front door. Check the tracking details early and keep the shipment number ready so the redirection can be confirmed in time.
What should I do if tracking says 'delivered' but I have not received anything?
If GLS tracking shows 'delivered' or 'attempted' but you do not have the parcel, first check the exact status with the shipment number. Feedback mentions that delivery notes are sometimes updated afterwards. Then contact the GLS helpline on +34 910 806 229 and have the tracking number and, if needed, your ID ready.
Where is the GLS office in Marratxí?
The GLS office mentioned by customers in Marratxí is described in the notes as being in the area of Guaria Civil, Carrer Gerrers, 46. Some reports mention that the address is hard to find and that there are several one-way streets in the area. Before setting off, it is advisable to check the current route in a map service.
What documents do I need to collect a parcel from GLS?
For collection, customer notes usually mention the shipment number, QR code or an ID document. Depending on the collection point, the combination may vary, so it is sensible to bring all available details. If you received an email notification, check the exact collection instructions there before visiting.
Can I contact GLS by phone if there is a problem?
Yes, GLS lists the phone number +34 910 806 229 for Spain. However, several customer notes mention that calls are not always answered. If you call, have the shipment number, the recipient's name and the delivery date ready so the enquiry can be handled more quickly.
Does GLS also deliver to rural areas or fincas?
GLS offers deliveries in Marratxí, but customer notes mention that rural addresses, fincas or certain outlying areas are not always served directly. In such cases, redirection to a parcel shop or collection point may be possible. Check the address in tracking early, especially for remote delivery locations.
How up to date are the opening hours and how do I find the correct collection point?
Feedback mentions that the opening times shown online do not always match the actual opening hours; for example, 16:00 on weekdays and 15:00 on Fridays were mentioned. As locations can change, it is advisable to do a quick check on the GLS website or by phone before visiting. That way you avoid unnecessary journeys.
