GRUAS MALLORCA S.L is a tow and roadside-assistance company in Mallorca, handling cars, motorcycles and some larger vehicles after breakdowns or accidents. Several jobs were completed in 15 to 25 minutes, while others took 2 to 3 hours, including cases where the insurer had to approve the next step. On-site help has included jump-starts, puncture repairs and moving a vehicle enough to clear the road. WiFi is available.
Frequently Asked Questions
How quickly does GRUAS MALLORCA S.L usually arrive on site?
Many verified Google reviews mention arrival times of around 15 to 25 minutes, with some even saying under 20 minutes. However, there are also a few reports of longer waits of 2 to 3 hours. The actual time therefore depends on the location, traffic and coordination with the insurer.
Does GRUAS MALLORCA S.L also help with breakdowns such as tyres, batteries or lockouts?
Yes. Reviews mention several common breakdowns, including tyre problems, battery failures and vehicle issues after towing. One customer even reported that a flat tyre was repaired on site with a plug. In such cases, GRUAS MALLORCA S.L is often requested through the insurer.
Is the vehicle repaired on site or towed away?
According to customer reports, both options happen. In some cases, the vehicle was made roadworthy on the spot, including one report of a car running again in under 5 minutes and another of a tyre repair carried out roadside. If that is not possible, the vehicle is transported to a garage or another requested destination.
Can GRUAS MALLORCA S.L take me home, to the garage or to the car hire office after a breakdown?
Yes, several reviews mention exactly these onward transfers. Customers were taken home, to a garage, to a service centre or to a rental office. In one case, the driver waited for 1 hour while the insurer approved the preferred garage before the vehicle was moved.
Does GRUAS MALLORCA S.L also work with insurers and without advance booking?
According to several reviews, the service is often arranged through insurance, especially in emergencies. In those cases, advance booking is usually not needed because the call triggers the dispatch. However, final transport decisions may still require approval from the insurer.
What vehicles can GRUAS MALLORCA S.L transport?
Verified reviews mention cars, motorcycles and also larger vehicles. One customer also reported a transport between Mallorca and Menorca. If you have a special vehicle, it is sensible to mention this when calling so the appropriate tow or transport vehicle can be dispatched.
Are there fixed opening hours or prices at GRUAS MALLORCA S.L?
No opening hours and no prices are published on the official website. The site does mention a 24-hour service, and reviews often describe emergency assistance. For exact costs or availability, it is best to contact GRUAS MALLORCA S.L directly on +34 971 431 840 or via the website.
How can I contact GRUAS MALLORCA S.L and are there any tips for communication?
The official phone number is +34 971 431 840 and the website is gruasmallorca.es. Several reviews mention phone and WhatsApp updates, especially while coordinating between the insurer and the driver. When calling, giving your exact location, vehicle type and issue can help organise the response more efficiently.
