Grupo IRM
Grupo IRM is an HVAC and appliance repair company in Palma, at Carrer del Plataner, n° 3, local 2. Several jobs were completed the same day or in under 24 hours; one refrigerator repair took 48 hours, and another case ran from Monday to Friday. Customers can send photos, fault codes or blinking patterns by WhatsApp before a visit, and pricing can include a travel charge. Weekend contact and follow-up visits are part of the service.
Frequently Asked Questions
How quickly does Grupo IRM respond in an emergency?
Google reviews mention that Grupo IRM often responds quickly in urgent cases. Several customers report same-day solutions or repairs completed within 24 hours. One case was handled from Monday and finished by Friday of the same week. For an initial assessment, they may ask for photos or error codes via WhatsApp.
Does Grupo IRM provide a quote before visiting?
Yes, reviews mention that a price estimate is often given before the visit. One customer reported a call-out charge of €114.83, including €35 plus VAT for travel. Grupo IRM can also assess the issue in advance by WhatsApp or phone to see whether a site visit is needed. That helps customers plan the visit and the likely cost.
Can Grupo IRM diagnose problems in advance by WhatsApp or phone?
Yes, several reviews mention this. Customers often send photos, error codes or blinking light patterns by WhatsApp before a technician visits. Grupo IRM can then often assess the fault by phone or message first. In some cases, that avoids an unnecessary on-site appointment.
Does Grupo IRM repair appliances or only recommend replacement?
Reviews show that Grupo IRM does both: they repair many appliances and also check whether repair is worthwhile. Several customers say they fixed items that others had already considered beyond repair. Mentioned examples include fridges, ovens, water heaters and air conditioning units. That means customers usually receive more than one option.
Is Grupo IRM available at weekends or outside normal hours?
Yes, reviews mention that Grupo IRM has responded at weekends. They also refer to extended hours rather than only standard office times. One customer even reported that the air conditioning was started a day earlier than planned. If timing matters, it is worth contacting them by phone or WhatsApp first.
Which appliances and systems does Grupo IRM handle in Palma?
Grupo IRM specialises in HVAC in Palma and, according to reviews, works on many types of equipment. Examples mentioned include fridges, ovens, water heaters, dishwashers, air conditioning units, espresso machines and industrial equipment. One review also mentions removing an old water heater and installing a replacement in under 24 hours. The company therefore covers both domestic and commercial jobs.
How can I contact Grupo IRM and where is the company based?
Grupo IRM is based in Palma and can be reached via the website reparacionymantenimiento.es or by phone on +34 691 808 204. One review mentions the location being about 200 to 220 metres from a customer’s home. For a quicker assessment, you can send photos or error codes in advance. That is useful if you want to arrange a visit around your schedule.
Reviews
Google…
Location
Carrer del Plataner, n° 3, local 2, 07007 Palma
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