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Grupo Ruiz / TIB
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Description
Grupo Ruiz (Empresa Martín, S.A.) is a licensed operator running interurban and urban bus routes across Mallorca as part of the TIB network.
Routes & Operations
Grupo Ruiz operates under the TIB concession for the North Zone (Lote 2), running the 200 and 300 series routes as well as further connections between Alcúdia, Inca and Palma. The company serves twelve municipalities across the island, with well-known routes including the 341 (Pòrtol/Marratxí), 421 (Artà – Colonia de Sant Pere) and 324.
Lost Property & Customer Service
Lost items — including a rucksack left behind in Formentor — have been made available for collection the following day at the company's depot near Palma Airport. The handling of lost property has been noted as exemplary on more than one occasion.
Where to Find Them
The Palma point of contact is located in Platja de Palma, 07198 Palma, close to the airport. The company's main headquarters is based in Alcúdia.
What Passengers Say
Passenger feedback is mixed. The handling of lost property is a consistent highlight, while some travellers on routes including the 341, 421 and 324 have reported delays, skipped stops and difficulties with onboard staff.
Services
- Public transport tickets
Frequently Asked Questions
Which routes does Grupo Ruiz operate?
The company serves twelve municipalities across Mallorca within the TIB network, including connections between Alcúdia, Inca and Palma, as well as regional routes such as the 341, 421 and 324.
What happens if I leave something on the bus?
Lost property can be collected from the depot in Platja de Palma, near the airport. Items left on board have been made available for collection there the following day.
Is Grupo Ruiz part of the official TIB network?
Yes. Grupo Ruiz (Empresa Martín, S.A.) is a licensed TIB (Transport de les Illes Balears) operator and runs the North Zone concession (Lote 2), covering the 200 and 300 series routes.
Reviews
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Location
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Palma
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