Hertz

Car RentalAereport de Son Sant Joan3.1(1628)Google

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Hertz operates a car hire desk at Palma de Mallorca Airport, located directly in the arrivals area of the terminal.

Pick-up & Drop-off

When things run smoothly, both collection and return are dealt with quickly — drop-off in many cases takes just a few minutes. Those who book through third-party providers such as comparison sites and include fully comprehensive insurance with no excess tend to find the process straightforward, with no pressure to renegotiate at the desk. Upgrades to a higher vehicle class do occur — sometimes at no extra charge, though in some cases the cost is added on afterwards. If you're offered a different vehicle from the one you booked, read the contract carefully before signing.

Vehicles

The vehicles on offer are frequently described as new or nearly new and in very clean condition. Pre-existing damage is sometimes photographically documented at handover and sent to you by email.

Location

The desk is situated in the arrivals area of Palma de Mallorca Airport (Son Sant Joan), Autopista de Llevant, Platja de Palma i Pla de Sant Jordi, 07611 Palma. A paid car park is available on site, along with an accessible parking space and step-free entrance.

Good to Know

A number of visitors have flagged unexpected charges for damage, as well as unanticipated costs related to vehicle upgrades or additional services. It's well worth documenting the condition of the vehicle thoroughly at pick-up — ideally with your own photos — and reading the full contract before you sign. Some customers have also experienced difficulty reaching the location by phone in the event of a flight delay.

Facilities & services

ParkingPaid

AccessibilityEntranceParking

PaymentCredit cardDebit cardContactless

Frequently Asked Questions

Can I leave the deposit on a different card from the one used to book?

Some customers have managed to leave the deposit on a different card from their booking card without any issues — though this can't be taken as a guarantee. It's best to check directly with Hertz in advance.

What should I look out for when collecting my vehicle?

Pre-existing damage is sometimes photographed and sent to you by email, but it's a good idea to take your own photos of the vehicle's condition at handover and to read the contract in full before signing — paying particular attention to any extras or upgrades included.

Is it worth booking through partner programmes such as comparison sites?

Booking through comparison platforms with all relevant insurance included has led to a good overall experience for a number of customers, with no pressure to purchase additional cover at the desk.