Mallorca.com
Hotelbeds is a travel and hotel wholesaler at Aereport de Son Sant Joan in Palma de Mallorca, in Ed. Mirall on Cami de Son Fangos 100. Reported transfer times include delays of more than 90 minutes, waits of over an hour at the airport, and a pickup set nearly 3 hours before a 7:50 a.m. flight. Booking changes and billing can be difficult: one cancellation made 4 minutes after booking still produced an invoice, and another correction added 2,300 euros. Phone, email and WhatsApp support are frequently described as hard to reach, and pickup points are set in advance.

Frequently Asked Questions

Hotelbeds is located at Aereport de Son Sant Joan, in the airport area of Palma de Mallorca. The official website does not publish separate public opening hours or a visitor timetable. For enquiries, the listed phone number is +34 971 178 800. Its Google rating is 3.0 from 203 reviews.
Hotelbeds is located at Aereport de Son Sant Joan, directly in the airport area of Palma. The official website does not list a public visitor address with separate opening hours. For enquiries, the telephone number +34 971 178 800 is given. The Google rating is 3.0 from 203 reviews.
According to the official website, the main contact option listed is the phone number +34 971 178 800. A public email address or live chat is not clearly shown in the scraped website data. Reviews frequently mention that phone or written replies are not always immediate. For urgent matters, calling first is the most direct option.
According to the official website, the main contact option is the telephone number +34 971 178 800. A public email address or live chat is not clearly shown on the scraped website. Reviews often mention that telephone or written replies do not always arrive quickly. For urgent matters, a direct call is therefore often the first step.
The website data scraped for Hotelbeds does not show public prices or cancellation terms. Customer reports, however, show that changes and cancellations can be time-sensitive, including one cancellation made 4 minutes after booking and another 21 days later. It is best to check the fare rules and deadlines before confirming. For any rebooking, keep written confirmation.
The website does not list any publicly visible prices or cancellation conditions in the scraped data. However, customer reports describe changes and cancellations as time-sensitive, for example a cancellation 4 minutes after booking or 21 days later. You should therefore always check the fare rules and deadlines before completing the booking. For rebookings, written confirmation is advisable.
Reviews often mention a clearly defined meeting point, such as an airport bus stop or parking area. There are reports of waits of over 1 hour at the airport and more than 20 minutes at a meeting point. Some journeys were scheduled up to 30 minutes early, while drivers arrived up to 30 minutes late. It is wise to allow extra time.
Reviews often mention a clear meeting point, for example an airport bus stop or a parking area. There are reports of waiting times of over 1 hour at the airport and over 20 minutes at a meeting point. On some journeys, pick-up times were brought forward by up to 30 minutes or drivers arrived up to 30 minutes late. It is therefore wise to allow some extra time.
For business or tax purposes, an invoice or receipt is often important, but the website does not publish public details on this. Several reviews mention that invoices or receipts are not always easy to obtain. If you need one, it is best to request it at the time of booking and provide company details. Keep the booking reference, date and payment proof.
For business or tax purposes, a receipt is often important, but the website does not provide any public details on this. Several reviews mention that invoices or receipts are not always easy to obtain. If you need an invoice, it is best to ask for the company details directly when booking. Keep the booking number, date and proof of payment.
The official website data does not list specific facilities or accessibility details. Customer reports, however, mention families, children and travellers with reduced mobility as groups for whom exact pickup times and walking distances matter. It is therefore sensible to confirm the meeting point, walking distance and any waiting time in advance. If needed, ask for written confirmation of assistance.
The official website data does not list any specific facilities or accessibility information. However, customer reports mention families, children and travellers with reduced mobility as groups for whom exact pick-up times and routes are especially important. You should therefore check the meeting point, walking distance and any waiting times in advance. If needed, support should be confirmed in writing.
As the website does not publish opening hours, prices or facilities, it is sensible to secure all details in writing beforehand. Reviews mention waiting times from 20 minutes to over 1 hour, so allowing a time buffer is useful. Also check the exact meeting point, time and booking reference. With Hotelbeds, clear documentation is especially helpful.
As the website does not publish opening hours, prices or facilities, you should secure all details in writing in advance. Reviews mention waiting times from 20 minutes to over 1 hour, so allowing extra time is sensible. Also check the exact meeting point, the time and the booking number. With Hotelbeds, clear documentation is particularly helpful.

Reviews

Google

Location

Ed. Mirall | Cami de Son Fangos 100, A, 5, 07007 Aereport de Son Sant Joan
Open in Google Maps

More Other Services providers