ib-red
ib-red is an internet provider in Pollença, at C/ Sor Flor de Ricomana, 1. Reviews describe connections being installed in 2 days or after a technician visit within 1 week, with faults sometimes fixed in under 24 hours. The company supplies fibre and mobile service, including rural homes, and technicians check the line speed during installation. Appointments are often arranged in advance by phone or WhatsApp.
Frequently Asked Questions
How quickly is installation or activation usually carried out by ib-red?
According to several Google reviews, installation by ib-red is often very quick: one connection was set up 2 days after the order, another appointment was within 1 week and activation took place on the same day. In one case, signal setup took 3.5 hours. On site, the appointment is often agreed by phone in advance.
How quickly does ib-red support respond to problems?
Several reviews mention response times of under 24 hours, and in some cases even a solution within 5 minutes. One customer reports that an outage was fixed within a day, and another says the line and router were checked within a few hours. According to reviews, ib-red is often reachable by phone or WhatsApp.
Does ib-red also offer internet in rural areas or remote houses?
Yes, several Google reviews mention that ib-red has also installed services in rural or hard-to-reach houses where other providers did not operate. Some customers report installations in the countryside and tailored on-site solutions. Exact availability depends on the location and can be checked in advance by phone or via the website.
Can ib-red provide both fibre and mobile services?
The reviews mention that ib-red offers both landline/fibre solutions and mobile services. Some customers also report a second connection or switching between tariffs depending on their needs. Which option is available depends on the address in Pollença or the surrounding area and should be checked directly.
How stable is the connection with ib-red, even in bad weather or at night?
Several reviews mention a stable connection in everyday use, including for streaming and video calls. At the same time, some customers report weather-related interruptions; one user mentions around 2 hours of downtime in 3 years during very bad weather. Actual speed can vary depending on location and time of day, so it is worth checking the address in advance.
What is the best way to contact ib-red and is there direct contact?
According to customer feedback, ib-red can be reached by phone and WhatsApp, and many prefer direct contact with a real person. The phone number is +34 971 53 08 03. Several reviews also mention that people often call briefly before visiting to arrange a suitable appointment.
Is ib-red based in Pollença and is there a website for more information?
Yes, ib-red is based in Pollença. The official website is https://www.ibred.es/ and there you will find more information about the services offered and their availability. The Google rating is 4.6 out of 5 from 338 reviews, which gives a quick overview of public feedback.
Reviews
Google…
Location
C/ Sor Flor de Ricomana, 1, 07460 Pollença
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