INGENER - Punt de Servei oficina Endesa
INGENER - Punt de Servei oficina Endesa is an Endesa service office in Inca, on Carrer de Mateu Pujadas, 19, Local 9. It handles bills, tariffs, contract changes, power cuts, name changes and photovoltaic registration matters. Appointments are commonly used, with same-day slots sometimes available, but waits can still be long; one waiting area has 6 seats, or 4 with Covid spacing. Phone contact is often reported as difficult.
Frequently Asked Questions
Do I need an appointment at INGENER – Punt de Servei oficina Endesa, or can I walk in?
Many reviews mention appointments as the normal way to be seen, and some customers report same-day slots being available. At the same time, a few visitors say that without an appointment, access may not be possible shortly before closing. If you want to avoid waiting, booking ahead is the safest option. The phone number is +34 971 247 609.
How long is the wait at INGENER in Inca?
Waiting time depends a lot on the appointment schedule and the time of day. One review mentions waiting 15 minutes outside before being able to sit inside, while another describes arriving at 9:55 for a 10:00 appointment. It is sensible to allow a little extra time, especially if you are coming close to opening or closing hours. The office is in Inca.
What kinds of issues can INGENER – Punt de Servei oficina Endesa help with?
Customer feedback indicates that the office handles tariffs, bills, contracts, power cuts, name changes and photovoltaic-related matters. Several reviews also say that staff do more than explain the process and can start the next steps on site. INGENER therefore works as an Endesa service point for a range of energy and administrative issues. For more complex cases, bringing your documents is useful.
Can I contact INGENER by phone, or do I need to go in person?
The phone number is +34 971 247 609, but several reviews say calls are difficult to get through or are not answered. For paperwork or a specific case, visiting in person is often the more reliable option. If you do call, it may help to try at different times of day. The website is https://www.ingener.eu/.
What is the waiting area like at INGENER?
Reviews describe a small waiting area with 6 seats, or 4 during Covid spacing rules. Several customers also mention waiting outside at times, including in sun or heat. The office has a glass front, which can make the warmth more noticeable. If you prefer to avoid standing around, arriving a little early is sensible.
How many staff are usually serving customers at INGENER?
Several reviews say that only 1 person is often serving the public at a time. That can help explain why appointments and waiting times matter in some cases. If you are bringing several documents, it is sensible to have everything ready before you arrive. INGENER is based in Inca and can be found online at https://www.ingener.eu/.
What are the opening hours of INGENER – Punt de Servei oficina Endesa?
The opening hours are not listed in the data provided here. Reviews do show that around 5:30 pm, some visitors without an appointment were told they would not be seen, even though 6:00 pm was mentioned as closing time. At the same time, another review says help was still provided at 5:55 pm. If you are arriving late, an appointment is especially useful.
Reviews
Google…
Location
Carrer de Mateu Pujadas, 19, Local 9, 07300 Inca
Open in Google Maps