Jumbo Tours España SL
Jumbo Tours España SL is a travel agency in Torre Asima, in the Son Castelló industrial estate on Mallorca. Airport transfers have been reported with waits from 15 minutes to more than 2 hours; one airport-to-hotel journey took 3 hours 30 minutes instead of 1 hour 15 minutes. Pickup times are sometimes passed on via the hotel or by email. Phone contact can be limited to office hours of 9–12.
Frequently Asked Questions
How long does an airport transfer with Jumbo Tours España SL usually take?
Journey time depends on the destination, route and any intermediate stops. In the reviews, transfer times range from about 1 hour 15 minutes to 3 hours 30 minutes, and in some cases around 4 hours. If several hotels are served on the same run, the trip can take considerably longer. It is sensible to allow extra time.
When is the pickup time communicated, and do I need to confirm it in advance?
According to reviews, the pickup time is often sent quite late, sometimes 48 hours before departure via hotel reception or by email. In some cases, the information did not reach the traveller directly. It is worth checking hotel reception and your inbox about 2 days before the return transfer. If in doubt, call +34 971 211 100.
What happens if my flight is delayed, cancelled, or customs takes a long time?
The reviews show that delays and long waits at control can affect the pickup. One case mentioned a 3-hour delay due to a late flight, with a taxi arranged instead. Other reports say buses may depart after a set waiting period. If your flight is affected, keep your booking details and the number +34 971 211 100 handy.
Are the transfers direct, or do they include several stops?
Both are possible. Several reviews mention shared transfers with multiple hotel stops, which can extend the journey considerably. One example says a planned 1 hour 15 minute transfer became 3 hours 30 minutes. If timing matters, ask for the exact route when booking Jumbo Tours España SL.
What should I do if the driver does not show up or goes to the wrong hotel?
Keep your booking reference and the accommodation contact details to hand. Reviews mention that pickups have sometimes happened at the wrong hotel or at the wrong time, and that phone contact can be limited. If possible, check the pickup time 48 hours in advance via hotel reception or email. If needed, a taxi may be arranged as a replacement.
Can I request special needs in advance, such as a child seat or accessible transfer?
Yes, such requests should be made in advance. Reviews mention that child seats were not always available unless they had been specifically arranged. Equipment can also vary when external transport providers are used. When booking, ask specifically if you need a child seat or a more accessible transfer.
Where is Jumbo Tours España SL located and how can I contact them?
Jumbo Tours España SL is based in the Polígon industrial de Son Castelló in Mallorca. The website is http://www.jumbotours.es/ and the phone number is +34 971 211 100. Reviews also mention limited office hours, sometimes 9 am to 12 noon. For queries, it is best to call early in the day.
Reviews
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Location
Torre Asima, Gran Via Asima, 4, B 2º. Polígono, 07009 Polígon industrial de Son Castelló
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