K-tuin Palma Porto Pi · Apple Premium Reseller y Servicio Técnico Oficial is an electronics shop in Palma, inside Centro Comercial Porto Pi on Avinguda de Gabriel Roca 54. It sells Apple devices, including refurbished products, and offers K-tuin Skool plus official Apple technical service. Service uses a queue-number and QR-code system; waits have ranged from 15 minutes to 2 hours, and repairs or order collections can take longer than first stated.
Frequently Asked Questions
Do I need an appointment, or can I just walk in?
According to customer reviews, K-tuin Palma Porto Pi uses a waiting system and sometimes QR codes for service requests. An appointment is not explicitly mentioned in the available data, so walking in is possible. At busy times there may be waiting times; some visitors report around 15 to 60 minutes.
What services does K-tuin Palma Porto Pi offer?
K-tuin Palma Porto Pi is an Apple Premium Reseller and official Apple service provider in Palma. The website lists sales of Mac, iPhone, iPad, Apple Watch, AirPods, AirTag, Apple TV and HomePod, as well as accessories. It also offers Apple service, training and business solutions.
Does the shop help with setup, data transfer or repairs?
Yes, customer reviews often mention help with setting up new iPhones, transferring data and dealing with issues such as synchronisation or restoration. K-tuin Palma Porto Pi also lists official Apple service on its website. So the shop is intended as a point of contact for repairs and technical help.
How long do repairs or orders usually take?
The available data show that the duration can vary greatly depending on the case. In reviews, a screen replacement was announced as 2 days but actually took 3 weeks; collecting an iPhone from the shop led to about 1 hour of waiting. For new devices, some mentions say 48 hours, while others indicate much longer delivery times.
Can I return or exchange opened products?
Several customer reports say that returns were not accepted after the packaging had been opened. At the same time, expectations of 14 to 15 days for returns appear, which may refer to unopened goods. For specific cases, it is advisable to check the current return conditions on k-tuin.com or directly in the shop before buying.
Is English spoken in the shop?
Yes, several customer reviews mention that at least some staff speak English well. That can make advice on models, accessories or service questions easier. If you would like to be advised in English, that is generally possible at K-tuin Palma Porto Pi according to the feedback.
Are there offers for students, teachers or companies?
Yes, the website mentions educational offers and discounts for students and teachers, as well as a Plan Renove with a discount when trading in an old device. For companies, there is also renting for PYMES, Mac as a Service from €43/month and technical support. K-tuin Palma Porto Pi therefore offers several Apple programmes for private and business use.
How is K-tuin Palma Porto Pi rated?
K-tuin Palma Porto Pi · Apple Premium Reseller y Servicio Técnico Oficial has a Google rating of 4.7 stars from 1,877 reviews. This is a verified figure from the profile. For current details on products, service or availability, it is also worth checking the website or calling +34 871 55 43 30.
Reviews
Google
…
Location
Avinguda de Gabriel Roca, 54, Centro Comercial, 07015 Palma
