K10 Mobility - Rent a Car Mallorca Aeropuerto
K10 Mobility - Rent a Car Mallorca Aeropuerto is a car rental company in Palma, at Camí Fondo, 6, with an off-airport shuttle transfer. The ride from Palma airport to the rental office takes about 5 to 10 minutes, while shuttle waits are reported at 10 to 30 minutes. A physical credit card in the main driver’s name is often required for the deposit, and American Express is not accepted. Opening hours are limited, and out-of-hours pick-up or return can involve a €40 fee.
Frequently Asked Questions
Where is K10 Mobility at Palma Airport, and how long does the transfer take?
K10 Mobility is not inside the terminal; the office is at Camí Fondo, 6, Llevant, 07007 Palma. The official website states it is about 8 minutes from Mallorca Airport and includes a free shuttle transfer. Reviewers commonly describe the ride as 5–10 minutes. It is sensible to allow extra time for shuttle collection after landing.
How do I find the K10 Mobility shuttle pickup point at the airport?
The shuttle pickup point is not always clearly signposted, especially when airport works are ongoing. K10 Mobility provides a free transfer from Palma Airport, so it is worth checking the booking instructions carefully before arrival. Many travellers confirm the meeting point by phone or chat straight after landing. That can help reduce waiting time.
What are K10 Mobility’s opening hours, and can I pick up or return outside them?
The official website lists K10 Mobility’s Palma Airport hours as 07:00 to 23:00. Reviews mention different times in some cases, including 06:30 and 09:00–16:00, so it is wise to confirm your exact booking. Some reports mention a 40-euro fee for out-of-hours pick-up or drop-off. If you need a late or early transfer, check this before travelling.
What payment methods and deposits are required at K10 Mobility?
Several reviews mention a credit-card deposit of around 1,200 to 1,800 euros, depending on the booking and vehicle. A fuel or petrol hold of about 100 to 125 euros is also reported in multiple cases. American Express is explicitly mentioned as not accepted by several reviewers. It is best for the main driver to check the card requirements before arrival.
What insurance extras or additional costs can arise at K10 Mobility?
K10 Mobility states on its website that it offers strong value for money, but reviews still mention extra insurance being offered at the counter. Reported amounts range from about 50 to 395 euros, depending on card type, booking, or coverage. Some travellers also note that third-party or full-cover insurance was not always accepted. It is sensible to review the contract details carefully before signing.
How quickly is the deposit refunded at K10 Mobility?
Several reviews say the deposit was refunded immediately, within 24 hours, or within one to two days. The deposit amount mentioned is often around 1,200 to 1,800 euros, depending on the booking. The exact timing appears to depend on the bank and card used. Keep the return paperwork until the release is visible on your account.
What should I check when collecting the car from K10 Mobility?
Several reviews recommend taking photos or a video before driving away, especially of the wheels, scratches, dents, and fuel level. Some customers also report that existing damage was already noted on the handover form. One review mentions a 2 cm damage threshold being stated by staff. Allow a few minutes for inspection before leaving the office.
Reviews
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Location
Camí Fondo, 6, 07007 Palma
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