Logitravel is a travel agency in Mallorca handling online bookings for flights, hotels, transfers and car hire. Reported cases include airport transfers delayed by 2 hours, a return flight from Osaka cancelled 20 days in advance, and refunds taking 1 to 4 months. Package details need checking before payment, especially hotel category, room type and transfers. Support is not available outside office hours, including Saturday afternoon and Sunday.
Frequently Asked Questions
How reliable are booking confirmations and travel documents with Logitravel?
According to Google, Logitravel has 3.9 stars from 4,381 reviews and is an established travel agency in Mallorca. Feedback often mentions checking booking details before departure, especially for flights, hotels and transfers. It is practical to save all documents straight after booking and compare the details for hotel category, room type and travel dates.
Are transfers included in Logitravel packages and how does the pick-up work?
Transfers are not automatically included with every booking; they depend on the package. Feedback mentions both punctual pick-ups and cases where transfers were 2 hours late or did not turn up at all. It is therefore worth checking in advance whether both outbound and return transfers are explicitly listed and what pick-up time has been confirmed.
How easy is it to contact Logitravel customer service?
The website does not publish opening hours. Reviews show that enquiries are often made by phone, chat, WhatsApp or email, and replies do not always come immediately. A practical tip: if your trip has a fixed departure, try to sort out important questions as early as possible and keep a record of all messages.
What extra costs can arise on top of the package price?
The website does not publish prices, so the package contents should always be checked carefully. Feedback mentions additional amounts for room changes, car rental deposits and replacement trips, such as a €930 deposit plus another €100 deposit. Also check whether luggage, insurance, transfers or deposits are included in the price.
Can I still change or cancel a booking with Logitravel after payment?
Changes and cancellations depend on the fare booked and the relevant conditions. Feedback mentions that refunds can sometimes take several weeks or months, for example over 1 month, over 2 months or almost 4 months. It is therefore worth reading the cancellation and rebooking rules and deadlines carefully before paying.
What should I check especially carefully for flight, hotel and room details?
With Logitravel, it is sensible to check the hotel category, room type, board basis and location carefully. Feedback mentions cases with different rooms, missing services or long journeys, such as a Disney package with Beauvais as the return airport, around 2 hours by taxi and about €150 in costs. So also check whether meals, luggage and transfers are really included.
Are there any special notes for cruises and early flights?
Yes, for cruises and tight connections you should check the times very carefully. In one review, the ship was in port at 5:00 but disembarkation was only possible after 7:00; the flight was at 8:15. This shows that with Logitravel, the distance between port and airport and the buffer time are important before booking.
Reviews
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Location
Carrer Galileo Galilei, 07120
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