Mercedes-Benz | Autovidal
Mercedes-Benz | Autovidal is a car dealer and workshop in Palma, on Gran Via Asima 24. Review details mention a €98 plus VAT diagnosis, a €497 routine service quote, and workshop labour from €100 per hour; repair times ranged from 48 hours to more than 3 months. An appointment is usually needed and can be hard to secure, while phone and email updates are often unreliable, so many customers go in person. Parking on site is tight.
Frequently Asked Questions
Do I need an appointment for workshop visits at Mercedes-Benz | Autovidal?
For service and repair work, the reviews usually mention that an appointment is needed. Several customers say that the first available slot was not always immediate, with waits of days or even weeks in some cases. If your visit is time-sensitive, it is sensible to call +34 971 020 020 or check the website first.
How long do repairs and servicing usually take?
The reported timings vary a lot. In the reviews, one body repair was completed within 24 hours, while another repair promised in 48 hours took about a month. Other customers mention workshop stays of 8 days, over 1 month, or even more than 3 months.
What are the diagnosis and workshop costs at Mercedes-Benz | Autovidal?
The reviews include several concrete price references: one diagnosis was quoted at €98 plus VAT, while another customer was charged €400 just for diagnosis. A workshop labour rate of at least €100 per hour was also mentioned. For a routine service, one reviewer reported a price of €497.
Is a courtesy car, taxi or other mobility solution available?
The reviews mention that a courtesy car is not always available. One customer says no alternative transport was offered during the repair visit. If you need to stay mobile while your car is in the workshop, it is best to ask about options when booking and confirm them in advance.
What is the parking situation like at Mercedes-Benz | Autovidal in Palma?
The reviews give specific parking notes: parking is described as tight, and several customers mention that there are only a few spaces. If you have an appointment, it is sensible to arrive a little early so you have time to find a spot. That can be useful when the site is busy.
Can I get updates by phone or email at Mercedes-Benz | Autovidal?
Several reviews say that phone and email contact was not always reliable, and that customers often had to go in person to get answers. At the same time, some reviewers mention clear explanations of the work, parts and invoices. A practical tip is to ask at drop-off how and when updates will be sent.
What services does Mercedes-Benz | Autovidal in Palma offer?
Mercedes-Benz | Autovidal is a car dealership in Palma specialising in the sale of Mercedes-Benz vehicles. According to the listing and reviews, it also offers workshop, diagnosis and parts services. You can find more information about models and services on the website https://autovidal.es/mercedes/.
Reviews
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Location
Gran Via Asima, 24, 07009 Palma
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