Moov rent a car
Moov rent a car is a car rental company in Palma, at Carrer de Can Calafat, 81. Cars are handed over at Palma Airport or in the airport car park/terminal area and returned in the same place; many pick-ups take 5 to 15 minutes, while delays of 45 minutes or more are also reported. The Red Pack or full insurance removes the deposit and excess, whereas bookings without it commonly show a €2,750 card hold. Communication is mainly via WhatsApp, with online check-in and contactless steps before pickup and return.
Frequently Asked Questions
Where are pick-up and drop-off at Moov rent a car in Palma?
According to the information and customer reports, pick-up usually takes place directly at Palma Airport or in the parking area at the terminal, without a shuttle. Drop-off is generally organised at the same place. Some customers report handover within 5–15 minutes after arrival. Information is often sent in advance via WhatsApp or email.
Do I need a deposit or excess with Moov rent a car?
That depends on the package chosen. Several reviews describe the Red Pack or full insurance as an option with a 0 € deposit and 0 € excess. Without this package, a deposit of 2,750 € is often mentioned. One customer also mentioned 90 € for the full-to-empty fuel policy in the Blue Pack.
How quickly is the handover at Moov rent a car after landing?
Many customers report handover after about 10 to 15 minutes once the vehicle is ready. However, there are also cases with around 45 minutes' waiting time, especially if the arrival was later or a vehicle change was needed. For late flights, it is sensible to confirm the arrival time via WhatsApp. Moov rent a car is described in several reviews as flexible with flight delays.
What extra charges are there at Moov rent a car for young drivers?
Customer reports mention surcharges for drivers under 25, 24, 21 or 19 years old. The exact amount is not stated on the official website and may vary depending on the booking package. If you are under 25, you should check the conditions directly before booking. According to reviews, communication often takes place via WhatsApp on +34 644 548 062.
What is included in Moov rent a car's Red Pack?
Several customers describe the Red Pack as a package with full insurance, 0 € excess and 0 € deposit. One review also mentioned a child seat, second driver, unlimited kilometres and protection for tyres and windows. One customer quoted a price of 20.55 € per day. The exact services should be checked in the contract before booking.
Can I return the rental car at Moov rent a car outside opening hours?
The official opening hours are not stated on the website, but several reviews mention a 24/7 service. There are reports of pick-ups at 4:00 and returns at 3:00. For very early or very late times, you should confirm the handover in advance via WhatsApp or email. That makes arrival and return easier to coordinate.
How long does the deposit refund take at Moov rent a car?
The reviews describe deposit refunds differently. One customer mentions up to 30 days, others report 35 working days or even 116 days. If you do not want a deposit, the Red Pack is often mentioned. Check in advance whether your rate includes a deposit of 2,750 €.
Will I get exactly the car I booked at Moov rent a car?
According to several customers, a vehicle from the same class is often provided instead of the exact model reserved. At the same time, many reviews report very new cars with mileage between 4,000 and 50,000 km. If a specific model matters to you, you should have this confirmed in writing in advance. According to the website, booking is done directly via moovrentacar.com.
Reviews
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Location
Carrer de Can Calafat, 81, 07199 Palma
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