Movistar is an electronics shop at C.C. Marratxí in Palma, in the Pol. Ind. Marratxí area on the PM-27. The branch handles contract changes, SIM collection, phone purchases and device setup, and several customers say staff resolved 1004/1002 issues in about 10 minutes. The shop has 4 service points and is small, so waits of 30 to 60 minutes are reported when it is busy. Parking, Wi‑Fi and step-free access are available, and pets are allowed.
Frequently Asked Questions
What are Movistar's opening hours in Palma?
According to the official website, Movistar Palma CC Marratxi is open Monday to Saturday from 10:00 to 22:00. The shop is closed on Sundays. As opening hours can change, it is worth checking the website or calling +34 971 22 63 90 before you visit.
Where exactly is Movistar in Palma located?
Movistar Palma CC Marratxi is located in C.C. Marratxi, local 30, PM-27, 07141 Palma de Mallorca (Islas Baleares). In the website data, the location is also listed as Pol. Ind. Marratxi. For directions, you can use the phone number +34 971 22 63 90 directly.
Do I need an appointment at Movistar Palma?
The website offers a “Cita previa”, meaning an appointment in advance. At the same time, customers report that walk-ins are also possible, although waiting times of 30 to 60 minutes can occur. If you need to collect a SIM, change a contract or deal with a technical issue, an appointment is often more convenient.
What services does Movistar offer in Palma?
Movistar offers mobile services, smartphones, router- and SIM-related services, contract changes and technical support in Palma, among other things. The website also mentions Movistar Plus+, FTTR fibre, 5G, alarm systems and devices such as smartphones, smart TVs or Dyson products. The shop can therefore be used for several telecommunications and device-related needs.
Is there parking and barrier-free access?
Yes, the official website mentions parking and “Accesible movilidad reducida”. In addition, Wi-Fi and a recycling container for mobile phones are listed. This is practical if you are dropping off devices or coming with several documents. The location in C.C. Marratxi makes it easy to reach by car.
What documents should I bring for SIM or contract changes?
For SIM collections, contract changes or bank details changes, an ID is usually required in practice; reviews also discuss digital ID apps. As requirements can vary depending on the process, it is sensible to bring your physical ID and any relevant contract documents. That way, many matters can be handled on site straight away.
What is Movistar Palma's Google rating?
Movistar in Palma has a Google rating of 4.4 out of 5 stars based on 351 reviews. This is an objective figure that can help you assess it. For up-to-date details on opening hours or services, it is also worth checking the official website or calling +34 971 22 63 90.
Can I also have technical problems resolved in person at Movistar Palma?
Yes, according to customer comments, technical questions and device setup are often handled directly in the shop. In one review, a 1004 issue was solved in about 10 minutes. As the shop is small and has only a few service points, waiting times of 30 minutes or more can occur when it is busy.
Reviews
Google
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Location
Pol.Ind.Marratxi, C.C. Marratxi, local 30, PM-27, 07141 Palma
