MRW is a transport company in Palma, at Carrer Gremi Teixidors, 4. Parcels and collections are reported with delivery times from 24 hours to 3 days, but also delays of 10 days to more than 1 month. The branch has Wi‑Fi and some customers describe quick counter service for drop-offs and pickups. If there is a problem, phone and email contact are often difficult, and parcels may be redirected to the office for collection instead of home delivery.
Frequently Asked Questions
How can I check my MRW shipment status in Palma?
On the official MRW website, you can track a parcel using the shipment number or the office locator. The site also includes the section “¿Dónde está mi envío?” for national and international shipments. If you already have a reference number, that is the quickest way to check the status.
Can I arrange a delivery or collection with MRW by phone?
Yes. MRW’s website includes the option “Concertar una entrega”, which can be managed using either the shipment number or a phone number. The Palma contact number listed is +34 918 296 689. The website also states that private shipments can be collected and delivered to the address you specify.
What services does MRW in Palma offer?
MRW is a transport provider for national and international express shipments. The website mentions private consignments such as parcels, bicycles, golf clubs and other larger items. For businesses, MRW states it operates with more than 10,000 staff, over 550 offices, 58 logistics centres and more than 3,300 vehicles.
Does MRW in Palma have fixed opening hours?
The official website does not list opening hours for this location. Reviews also mention that published times do not always match actual availability. If you plan to visit in person, it is sensible to call ahead on +34 918 296 689.
Can I pay by card at MRW in Palma?
The website does not publish payment methods. Customer reviews mention at least one case where payment at the office had to be made in cash, for €14.41. If you plan to pay on site, it is wise to call ahead and ask whether card payments are accepted.
Where is the MRW office in Palma, and do I need to collect the parcel myself?
The website provides an office locator, but no specific address is included in the data available here. Reviews mention that parcels are sometimes redirected for collection at the office or another pickup point. If you expect to collect a parcel, use the shipment number and check the location online first.
Can I change the address or delivery option after MRW has collected the parcel?
The website includes the “Concertar una entrega” function, but it does not set out detailed rules for changes. Reviews mention that changing the delivery date, address or delivery point is not always straightforward once the parcel is in transit. If you need to amend anything, contact MRW as early as possible with the shipment number.
Does MRW in Palma have customer Wi‑Fi?
Yes, Wi‑Fi is listed among the facilities in the official website data. Other details such as prices or fixed opening hours are not provided. If you plan to wait or work on site, Wi‑Fi may be useful, although availability can vary by location.