National Car Rental - Aeropuerto de Palma de Mallorca
National Car Rental - Aeropuerto de Palma de Mallorca is a car rental branch in Mallorca with shuttle access from the airport. Pick-up has taken over 20 minutes for two customers and more than 45 minutes for a pre-booked car; one 4-day Audi A5 convertible rental cost over €500. Reserved cars were sometimes replaced by a Seat Cupra or a Volvo SUV, and some hires involved a fine emailed 8 weeks later. The branch is off-airport, so online booking and checking insurance terms before arrival are useful.
Frequently Asked Questions
Should I book National Car Rental at Palma Airport online in advance?
Booking online in advance is sensible, as several reviews say it helps speed up the counter process. However, a reservation does not automatically guarantee the exact model booked. In one case, a customer was offered a Seat Cupra or Volvo SUV instead of an Audi A5 convertible.
Where is National Car Rental located at Palma Airport?
Several customers report that the branch is not inside the terminal and that a shuttle is needed. According to reviews, the cars are parked outside the airport, and the transfer to the branch is usually short. Some customers also receive an information sheet to help find the location.
How long do pickup and drop-off take at National Car Rental Mallorca?
Timing can vary depending on how busy the desk is. In one review, a customer waited over 45 minutes for a car that had been booked in advance, and two other customers each spent well over 20 minutes at the counter. Return is described in several reviews as straightforward and quick.
What extra costs or insurance can come up at National Car Rental?
According to reviews, additional insurance is sometimes offered or treated as important at the counter. One customer said full insurance through a broker cost twice as much. In another case, more than €500 was charged for an Audi A5 convertible for 4 days, so it is worth checking the contract carefully before signing.
How is the handover arranged at National Car Rental Palma?
Several reviews describe the handover as quick and straightforward, although others mention waiting times even with a reservation. It can happen that a different vehicle or category is offered at pickup. A practical tip from reviews is to complete the booking online and check the paperwork in advance to speed things up at the counter.
What is the condition of the cars at National Car Rental - Aeropuerto de Palma de Mallorca?
Feedback is mixed: several customers mention new, clean or very well-kept vehicles, while others report individual technical issues. Examples include no washer fluid, uneven tyre pressure, a coolant warning after about 10 minutes, and a key fob problem on a 5-day rental. It is sensible to check the car briefly at handover.
How good is the English support and paperwork at National Car Rental Mallorca?
Several reviews mention friendly and helpful staff at both pickup and return. At the same time, one case notes that the paperwork was in Spanish. If you prefer to communicate in English, it is sensible to confirm key points such as insurance, deposit and return time directly at the counter.
Reviews
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Location
Carrer del Canal de Sant Jordi, 39, 07199
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