Novasol
Novasol is a solar company on Carrer de Juan Ramon Jiménez 3 in Palma, Mallorca. Its work covers solar panels, inverters, batteries, solar water heating, water softeners and reverse osmosis systems, with installation and after-sales support included. Inspection visits are priced at €190 to €240, and several repair or warranty jobs have taken weeks or months, so contact by phone, WhatsApp or email can be slow when there is a fault.
Frequently Asked Questions
What services does Novasol offer in Palma?
Novasol specialises in solar energy in Palma. Based on the company information and customer feedback, the range includes solar panels, inverters, batteries, solar hot water, water softeners and reverse osmosis systems. Several reviews also mention installation, maintenance and technical after-sales support. More details are available on novasolmallorca.es.
How can I contact Novasol?
Novasol can be reached by phone on +34 971 06 88 88, and the website also provides a contact form. Reviews additionally mention WhatsApp and email as contact channels. If you are calling about a fault or appointment, it helps to have your job or invoice number ready. That can make follow-up easier.
What does a service or inspection visit with Novasol cost?
Several reviews mention a service or inspection fee of €190. Another customer reports a call-out fee of €240. As costs can vary depending on the system and the visit, it is sensible to ask for the scope in writing beforehand. That way you know what is included in the appointment.
What happens during a maintenance or inspection visit with Novasol?
According to customer reports, an on-site visit often lasts around 1.25 hours, depending on the system and the task. Several reviews mention that the installation is checked, explained and, where needed, customers are shown how to monitor energy production. It is useful to confirm in advance whether spare parts or access to the inverter and meter are needed. That can help avoid an extra visit.
How quickly are repairs or warranty cases handled?
Customer feedback shows different timeframes: some repairs or replacement-part visits were expected within a few days, while others took much longer. In a few reviews, waiting times of several months are mentioned, for example for a pending warranty repair or a missing part. If your case is under warranty, keep the serial number and original invoice ready. That helps with identification.
Are appointments with Novasol usually on time?
Reviews mention both punctual visits and late arrivals. One customer reports a delay of 2.5 hours, while others describe quick installations. If you have a fixed schedule, it is sensible to confirm the appointment the day before and agree a time window. That makes waiting easier to plan.
Does Novasol help with subsidies and monitoring?
Several reviews mention that Novasol helps with advice on subsidies and available incentives. Customers also report being shown how to monitor energy production, which is especially useful after installation. You can check the website in advance and have any documents ready for a quote. That can make planning a solar project in Palma more straightforward.
How is Novasol rated?
Novasol has a Google rating of 4.0 stars based on 78 reviews. This is an objective indicator of how many customers have shared their experiences online. For a fuller picture, you can also check the details on the website and the contact options by phone or form. That gives you more context before making an enquiry.
Reviews
Google…
Location
Carrer de Juan Ramon Jiménez, 3, 07008 Palma
Open in Google Maps