OK Mobility - The Showroom Asima (Palma)
OK Mobility - The Showroom Asima (Palma) is a car dealer on Gran Via Asima 36 in Palma, Mallorca. Pickup can take 20 minutes to more than 6.5 hours, and a fast-track service is mentioned for €18, €40 or €100. Reviews also mention deposits from €150 to €1,200, insurance add-ons from €49, and a requirement for a credit card rather than a debit card. For purchased cars, paperwork and keys can take weeks or months.
Frequently Asked Questions
How long does pickup usually take at OK Mobility - The Showroom Asima (Palma)?
Google reviews mention pickup times ranging from about 20 minutes to more than 6.5 hours at OK Mobility - The Showroom Asima. Many customers report waits of 1 to 2.5 hours. A Fast-Track/Fast-Line option is also mentioned in reviews, with fees of €18, €40 or €100 depending on the case.
What deposits, insurance or extra charges are mentioned at pickup?
Reviews mention deposits or extra charges of €150, €200, €300, €400, €900, €1,150 and €1,200. Insurance add-ons are also cited, including €49, €130, €135, €175, €180+ and €185. Fuel charges of €90 or €100 are mentioned as separate items in some cases.
Which payment methods are accepted at OK Mobility - The Showroom Asima?
Several reviews say a credit card is required at pickup and that debit cards may be rejected in some cases. If the main driver’s card does not work, one reported alternative is to purchase extra insurance. As the official website does not list payment details, it is sensible to confirm by phone on +34 902 198 747.
What happens if the booked model is unavailable or changed?
Reviews say that when the booked model was not available, another vehicle was sometimes offered instead. One example mentions a guaranteed-model booking for €258, with an additional €1,350 requested for the guarantee. It is useful to check the booking confirmation, model details and any extra charges in writing at the counter.
How long does delivery or handover of a purchased car take?
For car purchases, reviews mention very different timelines: from 3 days to about 1 week, but also nearly 1 month, 4 months and in some cases more than 8 months. Documents, second keys or ownership transfer can arrive later than the car itself. It is worth asking in advance when keys and paperwork will be handed over.
What should I do if I arrive late for pickup or need to extend the rental?
Reviews mention that arriving late can lead to an extra €100 charge for updating the reservation. There is also a case where, at a very early return time of 6:30 am, no staff were present and the keys were simply dropped off. It is best to confirm arrival times and any extension in advance by phone.
Are there any notes about hidden fees, damage charges or fuel costs?
Google reviews mention separate charges for fuel, damage and reservation updates. Examples include €90 or €100 for fuel and, in individual cases, €560 or €800 for small scratches. At pickup, it is sensible to document the car’s condition, fuel level and any extra items straight away.
Reviews
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Location
Gran Via Asima, 36, A, 07009 Palma
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