Orange is an electronics shop in CC Carrefour on Carrer del Cardenal Rossell 168 in Palma, within the Fan Mallorca / El Fan area. The store handles mobile contracts, new SIM cards, number transfers and the setup of phones, tablets, fibre and TV services in person. Several customers mention a 14-day cancellation period for contracts or insurance, and support numbers 1414 and 1470. It can get busy, and some issues need more than one visit to finish.
Frequently Asked Questions
Where exactly is Orange in Palma located?
Orange is located in Palma in the Carrefour / Fan Mallorca shopping centre, as confirmed by several customer reviews. The scraped official website did not provide a separate address for this branch, so the shopping centre is the most reliable landmark. For directions, you can call +34 618 57 48 11.
Do I need an appointment at Orange Palma?
An appointment does not appear to be mandatory based on the available customer feedback; many requests are handled in-store. Several reviews mention queues and longer waiting times, so visiting outside peak hours can be more practical. If you need a number port or contract change, arriving early is a sensible option.
Can Orange Palma handle number transfers and new SIM cards on the spot?
Yes, several customer reviews mention number porting, new SIM cards and line activation being handled directly in the shop. Some reviews also note that a SIM was issued immediately rather than sent by post. For more complex cases, a follow-up visit or a call to customer service may still be needed.
Does Orange Palma help with contract changes, cancellations and the 14-day cooling-off period?
Yes, customer feedback explicitly mentions contract changes, cancellations and the 14-day cooling-off period. Several reviews show that these topics are discussed in the shop before anything is signed. If you are reviewing contracts, insurance or add-ons, it is sensible to check the details carefully during the visit.
Can I compare plans, smartphones and accessories at Orange Palma?
Yes, the official website highlights plans, smartphones and accessories as core topics for this branch. It also mentions popular models such as Huawei, Samsung, iPhone and LG. For existing customers, contract renewals and offers for mobile phones, tablets and TV are also referenced.
How reachable is customer service at Orange Palma?
The branch has a Google rating of 3.6 from 337 reviews, and several customers mention that the shop does not always answer the phone straight away. At the same time, other reviews say that in-store explanations and support were provided clearly. If you want to call ahead, the number is +34 618 57 48 11.
What practical tips are there for visiting Orange Palma?
Several reviews mention queues, so it is sensible to allow extra time for straightforward tasks. For more complex matters such as porting, contract changes or device setup, a second visit may sometimes be needed. The official website scrape does not list opening hours, so a quick call on +34 618 57 48 11 before you go is useful.
Reviews
Google
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Location
CC Carrefour, Carrer del Cardenal Rossell, 168, Local 13, 07007 Palma
