Ordenador Outlet S.L is an IT services business in Palma, on Carrer de Pío Baroja 10. It supplies refurbished laptops and computers, with some devices delivered with Windows 10 or Windows 11 Pro already installed and Office 2021 included in one offer. Delivery times mentioned include 24 hours, 48 hours and a Sunday-to-Wednesday turnaround, and same-day collection was possible when contacted in the afternoon. The team also provides follow-up by phone and email.
Frequently Asked Questions
How quickly can I get a laptop or computer from Ordenador Outlet S.L?
Reviewers mention very short turnaround times: in some cases the device was ready the same day, and in others within 24 to 48 hours. One collection was possible on the same day when the shop was contacted in the afternoon. A delivery by Wednesday after a Sunday purchase was also mentioned.
Can I track the delivery, and is shipping traceable?
Yes. Google reviews mention tracked shipping, including via Correos Express. Several customers also note well-packaged deliveries and clear updates by phone or email. Delivery times mentioned include 24 hours, 48 hours, and one case with only a one-day delay on express shipping.
What condition are the refurbished devices in when they arrive?
Reviews describe refurbished devices as arriving in like-new or immaculate condition. Some buyers also mention minor cosmetic signs of use, such as worn markings or a rough casing. Functionality and readiness for use are repeatedly noted, with devices arriving prepared for everyday work.
What warranty and after-sales support does Ordenador Outlet S.L include?
Several reviews mention a 2-year warranty. After-sales support is also referenced, including help by phone and email after purchase. In individual cases, replacement parts such as a battery arrived within 48 hours and a charger within 3 days, which gives a practical idea of the response times mentioned by customers.
Are the devices ready to use when they arrive?
Yes, several reviews say Windows 10 or Windows 11 Pro was already preinstalled. Office 2021 was also mentioned in one offer and could be installed free of charge. Customers note that the devices arrived well packaged, so they could be used soon after unpacking.
Can Ordenador Outlet S.L help me choose the right computer?
Yes. Reviews repeatedly mention personal advice, including for customers who are not very familiar with computers. The team explains models and use cases and can support the choice by phone or email. That makes it easier to check whether a device suits work, study or everyday use before buying.
How does the pricing compare with buying new?
Reviews repeatedly mention good value for money. One buyer reported paying about €500 for a refurbished laptop that would have cost over €1,500 new. That gives a concrete comparison point for customers looking at refurbished devices with preinstalled software and warranty coverage.
