Primor is a fashion and beauty store in the Porto Pi shopping centre in Palma, at Av. Gabriel Roca 54. The shop sells perfumes, cosmetics, skincare, baby care, soaps and bath products, with brands such as Dior and Estée Lauder also mentioned. Shelf prices are not shown on every item, so customers often need to check at the till. Returns and exchanges may depend on the receipt, and testers for make-up or fragrances are not always available.
Frequently Asked Questions
Where is Primor located in Palma?
Primor is located in the Centro Comercial Porto Pi in Palma, Baleares. Several customers also mention another Primor branch very close by, around 10 metres or about 10 steps away. For navigation, Porto Pi shopping centre is the main reference point.
What are Primor’s opening hours?
The official opening hours are not listed on the website. One customer review mentions a closing time of 10:00 p.m., and another notes a visit at 9:30 a.m. with only a few people inside. It is best to confirm the current hours before you go.
Can I pay by card at Primor?
Yes, card payment is mentioned by customers, although some reviews also report checkout issues. It is sensible to check the receipt straight away, especially if the till price differs from the shelf price. In individual cases, differences such as €8.99 charged as €12 or €8.90 charged as €15.95 were mentioned.
Do I need to ask for products at Primor, or can I take them myself?
According to customer reports, not all items are freely accessible. Some products are kept in drawers, behind the till or in glass cases and need to be fetched by staff. There are also notes that customers may be asked to leave items at the checkout rather than carry them around the store.
Are testers or samples available at Primor?
Testers and samples are mentioned by customers, but they are not available for every product. Several reviews specifically mention missing testers for perfumes, makeup and creams. If you want to compare shades or fragrances, it is practical to ask staff directly.
Can I return or exchange items at Primor?
Returns and exchanges are mentioned in customer reviews, but the process appears to depend on the receipt and system status. Several reviews mention cases where an exchange was not possible without a receipt or when the system was down. It is best to keep your receipt and ask at the till about the current conditions.
Is Primor busy, and when is a good time to visit?
Reviews mention different times: one visit at 9:30 a.m. on 23 December was described with only 4 to 6 people inside, while another customer was at the checkout around 7:19 p.m. If you want to reduce waiting time, an earlier visit may be practical. Primor has a Google rating of 3.8 from 888 reviews.
Reviews
Google
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Location
Av. Gabriel Roca, 54, C.C, Local 2429-24-31, 07015 Palma
