Punto de Venta DHL Express (MOTORAZ) is a DHL service point in Palma, on Carrer Marie Curie 3. Reported prices include €79 for one shipment, almost €70 for an envelope, and €75 for two sheets of paper delivered in under 72 hours. Several parcels were redirected to collection points 6, 10 or 25 km away, and one review notes closing time at 18:30. The site is not always easy to spot because the sign says motorcycle service, with a DHL banner in the window.
Frequently Asked Questions
Where exactly is Punto de Venta DHL Express (MOTORAZ) in Palma?
According to customer feedback, Punto de Venta DHL Express (MOTORAZ) is located in the Marratxí industrial area, outside Palma’s immediate centre. Several visitors describe it as easy to reach and well located. A practical tip from reviews: the main sign refers to motorcycle service, while DHL is shown on the window.
What are the opening hours of Punto de Venta DHL Express (MOTORAZ)?
The official website does not list opening hours. In reviews, one customer states that the office closes at 18:30, and several mention that parcels are not sent or accepted on Saturdays. If you need to visit on a specific day, calling +34623506722 first is the safest option.
Do I need an appointment before visiting?
No appointment is listed for Punto de Venta DHL Express (MOTORAZ) in the available information. Several customers report being served directly at the counter, with quick processing once they arrived. If you are collecting or dropping off a parcel, a quick call to +34623506722 can help avoid an unnecessary trip.
How can I contact customer service, and is there a paid 902 number?
The listed contact number is +34623506722. Several reviews also mention a 902 customer-service line, which they describe as a paid number. If you need help with a shipment, it is usually best to call the local number first and have your tracking reference ready.
Are DHL parcels actually delivered to home addresses here?
Customer feedback frequently mentions that parcels are not always delivered to the door and may instead be redirected to a pickup or service point. Distances mentioned include 6 km, 10 km and even 25 km from the original address. It is worth checking tracking updates and delivery notes carefully.
How fast is the counter service at Punto de Venta DHL Express (MOTORAZ)?
Several customers describe the counter service as quick, and one review mentions a same-day solution before 18:00 to get a parcel to the airport in time. Another case reports delivery the next day after a complaint was made. The official website does not publish fixed processing times.
Is English spoken on site?
Several customers report that the team can help in English, sometimes using Google Translate. It is still a good idea to bring key details in writing, such as your tracking number, address and collection note. That usually makes it easier to resolve questions at the counter.
